Jody Armstrong
HARRISON,Michigan
Summary
Detail-oriented clerical worker with expertise in appointment scheduling and database management. Proven ability to maintain client confidentiality while enhancing service delivery through effective communication. Strong organizational skills contribute to efficient office operations.
Overview
46
46
years of professional experience
Work History
Clerical Worker
Community Mental Health for Central Michigan
Gladwin, MI
01.2003 - 06.2021
- Scheduled client appointments and coordinated with mental health professionals for optimal service delivery.
- Directed clients to appropriate services, enhancing client access through effective call management.
- Managed comprehensive database, ensuring accurate input of client information for streamlined service delivery.
- Organized and maintained physical and electronic filing systems, improving document retrieval and compliance.
- Ensured confidentiality of client information, adhering strictly to regulations.
- Prepared detailed reports utilizing Microsoft Office applications, including Excel, Word, and PowerPoint.
Chief Deputy Clerk/Register of Deeds
Clare County Clerk/Register of Deeds
Harrison, Michigan
06.1975 - 01.2003
- Spearheaded daily operations of clerk/register of deeds office, ensuring seamless functionality.
- Trained new employees on office protocols and software systems for smooth integration.
- Ensured public access to records, maintaining compliance with privacy laws.
- Maintained accurate record-keeping system for all documents filed with clerk's office.
- Coordinated daily activities and supervised staff to enhance operational efficiency.
Education
High School Diploma -
Harrison Community Schools
Harrison06-1974
Skills
- Appointment scheduling
- Database management
- Data accuracy
- Confidentiality adherence
- Report preparation
- Attention to detail
- Adaptability to change
- Effective communication
PERSONAL
- I am pleasant, considerate, and get along well with everyone. I am dependable, conscientious, and a hard worker. I am helpful and willing to pitch in where needed.
- In addition to employers listed above, I worked at A&W Restaurant in Harrison through my High School years, as well as Big Boy Restaurant for a few years to supplement my income.
Timeline
Clerical Worker
Community Mental Health for Central Michigan
01.2003 - 06.2021
Chief Deputy Clerk/Register of Deeds
Clare County Clerk/Register of Deeds
06.1975 - 01.2003
High School Diploma -
Harrison Community Schools