Jody Burgstahler
Alliance Healthcare
Cottage Grove,USA
30
years of professional experience
I am looking to secure a job as a Remote Customer Service Representative. With my Medical Administrative Assistant training I bring to the table many skills in the areas of scheduling, customer service, good verbal and written communication skills, billing and insurance, Microsoft Office and Excel, and HIPPA compliance. I would be a great asset to your company with my knowledge of the healthcare industry, the ability to multi-task, being detailed oriented, dependable, organized, and customer service oriented. I work well independently and as a team.
Work History
Personal Care Attendant
15 Years 1 Month- As a Personal Care Attendant I help with daily cares to include bathing and grooming, going on community outings, help with time management and organizational skills.
14 Years 10 Months
- Handling day-to-day operations. Scheduling of appointments, bookkeeping, time management, organizational skills, and accounts payable.
Education
Medical Administrative Assistant Program
- Certificate of Graduation
- Medical office courses, including: electronic health records, medical record management, medical law and ethics, anatomy, healthcare documentation and reimbursement, medical terminology, medical office software, etc.
- General office courses, including: typing, Microsoft Word, Microsoft Excel, grammar, punctuation, payroll, collections, accounts payable, clinical procedures, scheduling, front office operations, billing and insurance, HIPPA, telephone procedures, etc.
Skills
Knowledge of healthcare industry
Ability to multi-task
Detail oriented
Dependable
Proficient in Microsoft Office
Works well independently
Organized
Timeline
Personal Care Attendant
Alliance Healthcare
07.2011 - CurrentRead More
Homemaker
08.1996 - 06.2011Read More
Career Step
Medical Administrative Assistant Program
Read More