Jody R. Davenport
Monroe,MI
Summary
Professional customer service for over 20 years. Exceptional communication skills.
Overview
31
31
years of professional experience
Work History
Bartender/Server, Trappers
03.1993 - Current
- Customer-oriented Bartender and Server with 10 plus years of experience in hospitality, restaurant, and catering industries
- Expertise in mixing traditional cocktails and designing new drinks
- Highly skilled at interpersonal communication and interpreting customers behaviors and moods to create and sustain safe bar and dining environments
- Success in building rapport with customers and advancing company goals through delivery of world-class service.
title examiner
06.2011 - Current
- Well-qualified, with 8+ years’ hands-on experience in verifying and examining title deeds to establish chain of title and objections
- Demonstrated ability to review abstracts of titles, tax and survey information aimed at verifying title deed status
- Track record of examining documents to extract objections and exceptions
- An energetic professional who is qualified to review all data given by field operatives, and to incorporate data into work order
- Proficient in examining mortgages, liens, judgements and plat books.
Bartender/Server
Little Brown Jug
01.2003 - 07.2011
- Friendly and enthusiastic Developed exceptional rapport with brides and bridal party
- Excels at upselling
- Strong mathematical aptitude
- Mastery of classic cocktail recipes
- Training and development
- Leadership and coaching
- Inventory control
- Collaborative team player
- Organized
- Property title research, Davenport abstracting
Bridal consultant, Elder beerman
01.2004 - 07.2008
- Developed exceptional rapport with brides and bridal party
- Enhanced customer satisfaction with follow- courtesy calls
- Assisted designing personalized wedding invitations
- Trained newly hired consultants to maintain customer service standards
Education
Associates Degree - Enviromental Science
Strattford Career Institute
VermontJuly 1993
Diploma -
Jefferson High School
Monroe. MiJune 1991
Skills
- Highly skilled at interpersonal communication, interpreting customers behaviors and moods
- Friendly and enthusiastic
- Excellent customer service skills
- Organized
- Success in building rapport with customers and advancing company goals through delivery of world-class service
Timeline
title examiner
06.2011 - Current
Bridal consultant, Elder beerman
01.2004 - 07.2008
Bartender/Server
Little Brown Jug
01.2003 - 07.2011
Bartender/Server, Trappers
03.1993 - Current
Associates Degree - Enviromental Science
Strattford Career Institute
Diploma -
Jefferson High School