Summary
Overview
Work History
Education
Skills
Timeline
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Jody R. Davenport

Monroe,MI

Summary

Professional customer service for over 20 years. Exceptional communication skills.

Overview

31
31
years of professional experience

Work History

Bartender/Server, Trappers

03.1993 - Current
  • Customer-oriented Bartender and Server with 10 plus years of experience in hospitality, restaurant, and catering industries
  • Expertise in mixing traditional cocktails and designing new drinks
  • Highly skilled at interpersonal communication and interpreting customers behaviors and moods to create and sustain safe bar and dining environments
  • Success in building rapport with customers and advancing company goals through delivery of world-class service.

title examiner

06.2011 - Current
  • Well-qualified, with 8+ years’ hands-on experience in verifying and examining title deeds to establish chain of title and objections
  • Demonstrated ability to review abstracts of titles, tax and survey information aimed at verifying title deed status
  • Track record of examining documents to extract objections and exceptions
  • An energetic professional who is qualified to review all data given by field operatives, and to incorporate data into work order
  • Proficient in examining mortgages, liens, judgements and plat books.

Bartender/Server

Little Brown Jug
01.2003 - 07.2011
  • Friendly and enthusiastic Developed exceptional rapport with brides and bridal party
  • Excels at upselling
  • Strong mathematical aptitude
  • Mastery of classic cocktail recipes
  • Training and development
  • Leadership and coaching
  • Inventory control
  • Collaborative team player
  • Organized
  • Property title research, Davenport abstracting

Bridal consultant, Elder beerman

01.2004 - 07.2008
  • Developed exceptional rapport with brides and bridal party
  • Enhanced customer satisfaction with follow- courtesy calls
  • Assisted designing personalized wedding invitations
  • Trained newly hired consultants to maintain customer service standards

Education

Associates Degree - Enviromental Science

Strattford Career Institute
Vermont
July 1993

Diploma -

Jefferson High School
Monroe. Mi
June 1991

Skills

  • Highly skilled at interpersonal communication, interpreting customers behaviors and moods
  • Friendly and enthusiastic
  • Excellent customer service skills
  • Organized
  • Success in building rapport with customers and advancing company goals through delivery of world-class service

Timeline

title examiner

06.2011 - Current

Bridal consultant, Elder beerman

01.2004 - 07.2008

Bartender/Server

Little Brown Jug
01.2003 - 07.2011

Bartender/Server, Trappers

03.1993 - Current

Associates Degree - Enviromental Science

Strattford Career Institute

Diploma -

Jefferson High School

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Jody R. Davenport