Jody Fierce
Mannsville
Summary
Medical billing and coding specialist with 10 years providing administrative and patient support in medical office settings. Advanced knowledge of private insurance processes and codes. Experience with billing and collection procedures. Coding proficiency. Patient chart auditing ability. Composed and professional demeanor. Understands insurance benefits. Office management professional, resourceful and dependable worker. Able to multitask. Close attention to detail. Office support (phones, faxing, filing) Excellent verbal and communication skills.
Overview
37
37
years of professional experience
2
2
years of post-secondary education
Work History
Special Needs Bus Aide
Sandy Creek Central School
Sandy Creek
09.2024 - Current
- Maintaining a safe and pleasant ride to and from school.
Food Service Helper
Sandy Creek Central School
Sandy Creek
05.2023 - 06.2024
- Preparing healthy meals for student
- Serving meals to students
Customer Service
Medical Answering Service
06.2021 - 03.2023
- Company Overview: MTA
- Scheduling transportation for Medicaid enrollees
- Assisting client with 2015 and 2020 for authorization
- Filing enrollee complaints with Compliance
- MTA
Southern Division Manager
All Pest Inc
06.2019 - 10.2019
- Reviewing the incoming job orders and assigning work to technicians to maintain a demanding schedule.
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
- Continuously classified and filed records to keep the system efficient and all information organized.
Office Manager
Northwestern Mutual
03.2017 - 03.2019
- Ensured that office procedures were standardized, communications regulated, filing systems were created, supply orders were managed, and administrative tasks were appropriately distributed and overseen.
- Functioned as an Executive Assistant to the management team, managed a busy phone system and served as the primary liaison between customers and upper-level management.
Billing Specialist
Meade Optical
11.2007 - 12.2016
- Completed appropriate claims paperwork, documentation, and system entry.
- Actively maintains working knowledge of CPT and ICD coding principles, government regulations, protocols, and third-party requirements regarding billing.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures, and regulations.
- Identified and resolved patient billing and payment issues.
District Representative
Modern Woodman of America
08.2007 - 02.2008
- Calculated quotes and educated potential clients on insurance options.
- Tracked the progress of all outstanding insurance claims.
- Set appointments with potential clients.
- Prepared insurance applications and submitted them for approval.
Rehabilitation Coordinator
Medical Vocational Services
10.2000 - 09.2004
- Created standard operating procedures.
- Implemented Strategies to increase program effectiveness.
- Coordinated work between multiple departments.
- Monitored employees' work and developed improvement plans.
- Achieved revenue goals within first year of contract.
Unit Secretary
Samaritan Medical Center
04.1988 - 09.2000
- Entered orders into the EMR system efficiently and without errors.
- Prepared patient charts accurately and neatly.
- Transcribed Physician orders.
- Monitored Cardiac patients.
Branch Manager
Sibley Nursing
10.2004
- Maintained compliance with company requirements.
- Submitted strategic plans for program improvements.
- Sourced qualified vendors and negotiated contracts.
- Supervised eighty-eight employees.
Education
Certificate - Secretarial Practice
Jefferson Vo Tech BOCES Watertown
Watertown , NY 09.1986 - 06.1988
Skills
- Maintain records
- Review documents
- Correct errors
- Billing and coding
Personal Information
Willing To Relocate: Anywhere
Timeline
Special Needs Bus Aide
Sandy Creek Central School
09.2024 - Current
Food Service Helper
Sandy Creek Central School
05.2023 - 06.2024
Customer Service
Medical Answering Service
06.2021 - 03.2023
Southern Division Manager
All Pest Inc
06.2019 - 10.2019
Office Manager
Northwestern Mutual
03.2017 - 03.2019
Billing Specialist
Meade Optical
11.2007 - 12.2016
District Representative
Modern Woodman of America
08.2007 - 02.2008
Branch Manager
Sibley Nursing
10.2004
Rehabilitation Coordinator
Medical Vocational Services
10.2000 - 09.2004
Unit Secretary
Samaritan Medical Center
04.1988 - 09.2000
Certificate - Secretarial Practice
Jefferson Vo Tech BOCES Watertown
09.1986 - 06.1988