Jody Fuda
Meriden,CT
Summary
Dynamic care manager with a proven track record at United Healthcare enhancing patient care through innovative program development and effective team collaboration. Skilled in optimizing resource allocation and mentoring staff, I drive continuous improvement and operational efficiency, ensuring compliance and elevating patient satisfaction. Committed to fostering a positive workplace culture and delivering exceptional care.
Overview
2027
2027
years of professional experience
Work History
Therapy Supervisor
Foremost
- Developed and implemented therapy programs to enhance patient care and recovery outcomes.
- Collaborated with multidisciplinary teams to integrate treatment plans across various disciplines.
- Managed scheduling and coordination of therapy sessions, optimizing resource allocation and staff efficiency.
- Conducted assessments and evaluations to ensure compliance with regulatory standards and best practices.
- Analyzed patient feedback to identify areas for service improvement, leading to enhanced patient satisfaction rates.
- Spearheaded initiatives to streamline documentation processes, improving accuracy and reducing administrative workload.
- Established performance metrics for therapy services, driving accountability and continuous improvement strategies.
Patient Care Manager
United Healthcare
Wallingford, PA
04.2017 - Current
- Assisted in improving patient care initiatives to enhance service delivery and patient satisfaction.
- Created and executed care plans that addressed patient needs and aligned with organizational objectives.
- Worked with diverse teams to facilitate comprehensive management of patient care.
- Improved operational processes to enhance efficiency and decrease patient wait times.
- Guided staff on best practices for engaging patients and coordinating care.
- Managed daily department operations to promote effective collaboration among care team members.
- Cultivated a positive workplace culture by promoting communication, teamwork, and employee involvement.
Director of Therapy Services
Atrinity Home Health
Ct
05.2007 - 04.2017
- Assisted in developing and implementing therapy programs to improve patient care quality.
- Supported therapy services operations to meet regulatory compliance standards.
- Worked with interdisciplinary teams to develop tailored treatment plans for patients.
- Helped manage budget allocations and resources for therapy services effectively.
- Aided in streamlining workflow processes to enhance service delivery efficiency.
Education
Bachelor of Science - Occupational Therapy
Quinnipiac College
Hamden, CT05.1992
Skills
Supervises and mentoring new staff
Organized
Eager to learn
Tram player and dedicated to the organization
Timeline
Patient Care Manager
United Healthcare
04.2017 - Current
Director of Therapy Services
Atrinity Home Health
05.2007 - 04.2017
Therapy Supervisor
Foremost
Bachelor of Science - Occupational Therapy
Quinnipiac College