Richard Dela Cruz

As the General Manager, responsible for overseeing the overall operation of the business. Proactive leadership ensures achievement of revenue, expense, profitability, guest satisfaction, inventory control, and employee morale goals. Serves as representative of the company, always acting in alignment with mission statement and policies. Excellent communication and organizational skills aimed at increasing company value through strong leadership abilities. Familiar with various equipment operations and handle team needs with forward-thinking strategies, prioritizing daily requirements. Well-coordinated planner successfully coordinates schedules and workflows to meet business demands. Superior work ethic, combined with resourceful and upbeat nature, make a reliable Shift Leader in the Retail and Service industry. Excels at motivating team and effectively communicating duties and tasks. Dedication to providing highest standard of service and creating a warm and welcoming environment for customers is top priority.

• Awarded as one of the Top 50 theatres in the company in 2012.
• Successfully transitioned movie theatre from a 14-plex to an 8-plex cinema.
• Participated in many Comic-Con events including the Comic-Con premiere of 'Captain America: The First Avenger.'
• Scored a 10 out of 12 perfect performance checks in 2007.
• Consistently remained profitable while controlling costs.
• Awarded the Partner of the Quarter Award from Starbucks for Q4 2022 and Q2 2023.