Jody Hansen
Evanston,WY
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
7
7
years of professional experience
Work History
Adventure Guide
Maverik Adventure's First Stop
Evanston, WY
05.2022 - 05.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Completed transactions in an efficient manner while providing excellent customer service.
Receiver
Walmart
Evanston, WY
04.2017 - 01.2022
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Processed returns to vendors and maintained accurate records of all returned items.
- Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
- Cleaned and organized work areas, equipment, and storage facilities as needed.
- Provided customer service support by responding promptly to inquiries regarding order status or other matters.
Education
High School Diploma -
Apple Valley Senior High School
Apple Valley, CA06-1992
Skills
- Conflict resolution abilities
- Relationship Building
- Problem-Solving
- Time Management
- Adaptability and Flexibility
- Safety Procedures
Timeline
Adventure Guide
Maverik Adventure's First Stop
05.2022 - 05.2024
Receiver
Walmart
04.2017 - 01.2022
High School Diploma -
Apple Valley Senior High School