Jody Hoggarth
Summary
Hospitality professional with 15 years of experience in hotel and healthcare housekeeping. Proven leadership in maintaining exceptional cleanliness standards, enhancing team productivity, and ensuring guest satisfaction. Seeking a managerial or supervisory role in a hotel or resort environment.
Overview
2027
2027
years of professional experience
Work History
Warehouse Associate
Walmart Warehouse
Greencastle, Pennsylvania
2024 - Current
- Organized warehouse layout to optimize access and improve efficiency.
- Packed and labeled merchandise for timely loading and shipment to customers.
- Communicated effectively with team members regarding work assignments and priorities.
- Prepared numerous daily shipments in a controlled atmosphere warehouse environment.
- Maintained cleanliness of shelves, workstations, and pallet areas to ensure safety.
Environmental Services Technician
Meritus Health
Hagerstown, Maryland
2016 - 2022
- Ensured strict adherence to infection control measures, contributing to improved patient safety.
- Maintained sanitation standards across 20+ patient rooms per shift, ensuring compliance with protocols.
- Assisted in training new team members on sanitation practices and procedures.
- Prepared for inspections and audits, enabling efficient evaluations.
- Streamlined operations in fast-paced healthcare environment, enhancing workflow and service delivery.
Housekeeping Attendant
Fireside Inn and Suites
West Lebanon, New Hampshire
2008 - 2013
- Serviced 15 to 18 guest rooms per shift, maintaining high-quality standards.
- Conducted detailed room inspections, ensuring guest satisfaction and readiness for arrivals.
- Reported and resolved maintenance issues promptly, maintaining high property standards and guest comfort.
- Trained and mentored new housekeeping staff, improving team capabilities and service quality.
Housekeeping
Breezes SuperClubs Resort
Runway Bay, Jamaica
2006 - 2008
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained cleanliness of guest rooms and common areas throughout the resort.
- Provided exceptional service to guests by addressing their cleanliness requests.
- Followed daily cleaning schedules and adjusted based on demand.
- Responded to guest inquiries and requests with professionalism and attentiveness.
- Assisted in organizing dining areas for special occasions and large gatherings.
Bartender
Breezes SuperClub Resorts
Runway Bay, Jamaica
2002 - 2004
- Assisted customers with drink selections, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Monitored inventory levels and restocked supplies to meet demand.
- Sanitized glassware, utensils, and equipment to uphold health compliance standards.
Education
Westwood High School
Skills
- Infection control measures
- Sanitation compliance
- Quality assurance
- Task scheduling
- Inventory and linen management
- Staff training
- Team leadership
- Guest satisfaction
Location
- Willing to relocate nationwide
Timeline
Warehouse Associate
Walmart Warehouse
2024 - Current
Environmental Services Technician
Meritus Health
2016 - 2022
Housekeeping Attendant
Fireside Inn and Suites
2008 - 2013
Housekeeping
Breezes SuperClubs Resort
2006 - 2008
Bartender
Breezes SuperClub Resorts
2002 - 2004
Westwood High School