Jody Kiehne
Urbandale,Iowa
Summary
Effective LTSS service coordinator with a strong sense of commitment and proven dedication to serving the needs of individuals with special needs. Solid understanding of community resources and Medicaid waivers. Independent worker with advanced problem solving skills and strong work ethic.
Overview
30
30
years of professional experience
Work History
LTSS Svc Coordinator/Assessor
Wellpoint
07.2019 - Current
- Responsible for performing face to face program assessments for evaluation, coordination, and management of an individual's LTSS waiver.
- Experienced in using tools and motivational interviewing techniques to identify members with potential clinical health care needs.
- Responsible for coordinating member's cases with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
- Competent in completing reviews within the specified timeframe, consistently meeting deadlines, and ensuring data is accurate and timely within data management systems.
Community Based Case Manager
United Healthcare
11.2018 - 06.2019
- Responsible for assisting members to gain access to needed services through coordination and integration of medical and long term care services for the purpose of care plan development, assessment, and care coordination.
- Demonstrated experience with the authorization and coordination of referral for services and the oversight of providers to ensure that services are delivered.
- Responsible for the creation of individualized care plans for members receiving supports through Iowa's Home and Community Based Medicaid Waivers.
- Demonstrated experience with assessments and securing safety during crisis situations.
Targeted Case Manager
Department of Human Services
04.2007 - 11.2018
- Responsible for the creation of individualized care plans for consumers receiving services and supports through Iowa's Home and Community Based Medicaid Waivers including The Children's Mental Health Waiver, the Intellectual Disability Waiver, the Physical Disability Waiver, the Elderly Waiver, the Health and Disability Waiver, and Habilitation.
- Demonstrated experience with case management, including the referral and coordination of services across agencies, resource acquisition, and crisis planning.
- Advocate for people with disabilities. Responsible for tracking outcomes to ensure that the consumer's needs are met in a way that allows them to remain independent in their community.
- Demonstrated experience with case work methods, comprehensive assessments, knowledge of the target population, team facilitation, the evaluation of situations, and the ability to express ideas effectively both orally and in writing.
- Responsible for the requesting of services and the maintenance of services within an established budget.
- Extensive education on Medicaid fraud prevention and social work ethics.
Social Worker 11
Department of Human Services
04.1995 - 04.2007
- Performed child protective services to children who had been identified as being at high risk for abuse. Assessed the level of risk to a child and assisted with the development of a reunification and safety plan.
- Monitored progress of goals in order to gather and provide written recommendations to Juvenile Court regarding the safety of children. Testified in Court as needed.
- Provided direct service in crisis situations such as the removal of children from the home, foster care placements, hospitalizations, etc.
- Demonstrated experience with the provision of child welfare services within a specialized disability unit from April 2000 to February 2006.
- Provided case management for the Ill and Handicapped Waiver (currently known as the Health and Disability Waiver).
Education
BA in Sociology
Iowa State University
Ames, IATimeline
LTSS Svc Coordinator/Assessor
Wellpoint
07.2019 - Current
Community Based Case Manager
United Healthcare
11.2018 - 06.2019
Targeted Case Manager
Department of Human Services
04.2007 - 11.2018
Social Worker 11
Department of Human Services
04.1995 - 04.2007
BA in Sociology
Iowa State University
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