Jody Kooistra
Dewey,AZ
Summary
Proven track record in customer service and time management, exemplified during tenure at Granite Mountain Behavioral Health Center. Expert in GPS route planning and maintaining a clean driving record, demonstrating punctuality and reliability. Achieved significant improvements in client satisfaction and safety compliance, showcasing patience and a strong understanding of employer-desired skills.
Overview
1
1
Certification
Work History
Lyft Driver
Self Employed Services
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Behavioral Health Technician
Granite Mountain Behavioral Health Center
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared and submitted daily Type reports to management.
Clerk / Customer Service
Murphy Landscaping And Home Magmt.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Production / Customer Service / Cashier
Goodwill Industries Of Houston
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- Patience and understanding
- GPS and route planning
Accomplishments
I have accomplished a lot of growth within my life experiences. Working with others, has built my communication skills and my listening skills.
I have accomplished a lot of ambition to help others and meet them right where they’re at, as I have had lots of opportunity to share my life experiences which I believe has helped others.
Certification
I have my CPR certification, as well as my Fingerprint Clearance Card. I also have certification for Peer Support Specialist.
Timeline
Lyft Driver
Self Employed Services
Behavioral Health Technician
Granite Mountain Behavioral Health Center
Clerk / Customer Service
Murphy Landscaping And Home Magmt.
Production / Customer Service / Cashier
Goodwill Industries Of Houston