Jody ONeal
Tomball,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales/management position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sleep Specialist
Exclusive Furniture
05.2022 - 12.2023
- Assisted in establishing a state-of-the-art sleep lab, optimizing patient comfort and diagnostic accuracy.
- Managed a diverse caseload of patients while maintaining excellent rapport and fostering trustful relationships.
- Educated patients on healthy sleep habits, resulting in improved sleep quality and overall wellbeing.
- Provided compassionate care to patients experiencing difficulties with insomnia, narcolepsy, and other sleep-related issues.
Manager /Inside Sales Representative
Mattress Clearance Centers
02.2021 - 06.2022
- Managed and motivated employees to be productive and engaged in work in bedding sales.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Flooring Sales Specialist
Floors For Living Inc
01.2017 - 01.2021
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Drove team revenue with top selling
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Assisted customers in their homes in selecting appropriate samples in flooring.
Assistant Manager /Manager /Inside Sales Representative
Mattress Firm
04.2013 - 12.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Presidents Club Million - accolade
Design Team - Sales
Ashley Furniture Homestore
05.2009 - 01.2013
- Collaborated and shared processes with colleagues and peers.
- Maintained documentation and dashboards to understand resource capacity and project status.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Supported multi-discipline teams to provide design solutions that balanced customer requirements for performance and cost.
- Presidents Club Million Milestone- accolade
Assistant Store Manager/Assistant Manager /Manager /Retail Sales Associate
Chair King Inc.
02.2006 - 05.2009
- Managed computer payments efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions. Assembly and dispacement
- Presidents Club Million 3 years consecutive- accolade
Education
Associate of Science -
Lee University
Cleveland, TN06.1996
High School Diploma -
Ruth's Chapel
New Bern06.1990
Skills
- New hire training
- Sleep Apnea Treatment alternatives
- Sleep-Related Breathing Disorders Knowledge
- Retail knowledge & operations
- Financial processing knowledge
Certification
Sealy Tempurpedic Certified
Level Two Security License
Timeline
Sleep Specialist
Exclusive Furniture
05.2022 - 12.2023
Manager /Inside Sales Representative
Mattress Clearance Centers
02.2021 - 06.2022
Flooring Sales Specialist
Floors For Living Inc
01.2017 - 01.2021
Assistant Manager /Manager /Inside Sales Representative
Mattress Firm
04.2013 - 12.2017
Design Team - Sales
Ashley Furniture Homestore
05.2009 - 01.2013
Assistant Store Manager/Assistant Manager /Manager /Retail Sales Associate
Chair King Inc.
02.2006 - 05.2009
Associate of Science -
Lee University
High School Diploma -
Ruth's Chapel
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