Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
17
17
years of professional experience
Work History
Store Manager, Assistant Store Manager, Sleep Expert
MATTRESS FIRM
01.2012 - Current
Have been ranked forty seven times in Mattress Firm's Top 50 National Daily Sales Writers, four times within the Top 5 sales of entire nation
Earned certification as Mattress Firm Trainer for new hires
Member of Mattress Firm Ambassador Team: converting and opening new stores; training associates from newly acquired companies – have traveled to Orlando, Phoenix, Chicago, Spokane, Seattle, Charlotte, Boston, and Washington, DC
Developed Food Drive with Metropolitan Ministries for entire Tampa market that collected more than 11,000 pounds of canned goods and personal hygiene products for local charities
Have managed eight stores and served as Assistant Store Manager at three others
Consistently within Top 20 sales associates each period in both Tampa and Jacksonville markets
Responsible for more than $250,000 of store inventory
Served as a “Top Gun” New Associate Training, Community Service, Business Analyst, and Customer Service Specialist for Tampa North District; Business Analyst and Customer Service Specialist for Jacksonville Northeast District
Ensures store exceeds company standards on store appearance and functionality
Regularly exceeds store monthly sales budgets
Analyses sales numbers and develops actions for improvements.
District Executive
WEST CENTRAL FLORIDA COUNCIL, BOY SCOUTS OF AMERICA
01.2007 - 01.2012
Provided guidance and training to over 900 adult volunteers in 66 Scouting units across western Pasco and northern Pinellas Counties
Recruited, selected, trained, and inspired district volunteers in cultivating effective and efficient leadership for Scouting
Led District Scouting for Food drive leading to collections of more than 100,000 pounds of canned goods and personal items for area food banks and community services over five years in western Pasco County
Led top district volunteers in building plans of action to grow and continue the Scouting program within the community
Hosted community fundraiser breakfast honoring State Senator Mike Fasano
Achieved Quality District Award in 2008, 2009, 2010, and 2011 for surpassing fundraising, recruiting, and unit growth goals
Served three years on United Way of Pasco County's "Day of Caring" planning committee
Organized and supervised multiple large Scouting events including District Cub Scout Summer Day Camp, Council Tiger Growl, and Council Cub Scout Family Camps involving hundreds of youth campers and adult volunteers
Cultivated, developed, and maintained close rapport with the key leadership of more than 50 community, civic, and religious organizations through Pasco and Pinellas Counties, Pasco and Pinellas School systems, to help them effectively operate Scouting units to achieve their purpose and that of Scouting.
Education
Bachelor of Arts - History
Elon College
Elon, North Carolina
05.1995
Skills
Issue Resolution
Employee Scheduling
Staff Supervision
Sales Expertise
Goals and Performance
New Hire Training
Process Improvement
Budgeting and Cost Control
Customer Relations
Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Store Manager, Assistant Store Manager, Sleep Expert
MATTRESS FIRM
01.2012 - Current
District Executive
WEST CENTRAL FLORIDA COUNCIL, BOY SCOUTS OF AMERICA