Jody Osborne
Louisville,Kentucky
Summary
Sales professional with solid track record in small business consulting, bringing wealth of expertise to drive business success. Known for delivering impactful sales strategies that enhance client engagement and foster long-term partnerships. Emphasizes team collaboration and adaptability to meet evolving business needs, ensuring consistent results and reliability.
Overview
12
12
years of professional experience
Work History
Enterprise Sales Development Representative
T-Mobile
02.2024 - 04.2026
- Developed strategic outreach initiatives to engage high-value enterprise clients.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with cross-functional teams to align sales strategies and objectives.
- Managed pipeline of prospective clients, ensuring timely follow-ups and communications.
- Analyzed customer feedback to refine outreach strategies and enhance engagement efforts.
- Implemented CRM tools to streamline lead tracking and improve workflow efficiency.
Small Business Sales Consultant
ADP
12.2022 - Current
- Hit my annual sales quota my first year with ADP
- Developed talent from within to build cohesive and successful leadership team.
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
- Handled stressful situations professionally and multitasked with ease.
Running Ambassador
Dick's Sporting Goods
10.2017 - 12.2022
- Drove sales of footwear products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Met or exceeded up-selling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Educated consumers about features and benefits of product line to increase sales.
Bill Collector
Diversified Consultants Inc.
06.2017 - 08.2017
- Proactively identified and solved complex problems impacting operations management and business direction
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels
- Created communication strategies to meet client objectives
Service Agent
Enterprise Rent-A-Car
06.2017 - 08.2017
- Maintained composure, resilience and flexibility during stressful periods and tight deadlines
- Checked vehicles after returns and immediately completed necessary maintenance
- Used company-approved soap solution to wash exteriors of vehicles upon returns, improving shine and decreasing appearance of scratches
Cashier
Tom And Chee
08.2014 - 01.2017
- Successfully led key projects which resulted in increase in sales
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Provided onsite training
Education
Cybersecurity Bootcamp Completion Certification - Cybersecurity
Vanderbilt University Cybersecurity Bootcamp
Virtual04-2024
Some College (No Degree) - Digital Communications And Media
University of Louisville
Louisville, KY12-2023
Skills
- Critical thinking
- Investigative research
- Troubleshooting
- Issue resolution
- Team development
- Sales strategics
- Communication
- Objection handling
- CRM proficiency
- Sales pipeline management
- Goal oriented
- Territory management
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Collaborated with team of 5 in the development of partnering with companies for their telecommunication needs.
- Achieved closed deal through effectively helping with the management of clients and prospects.
Timeline
Enterprise Sales Development Representative
T-Mobile
02.2024 - 04.2026
Small Business Sales Consultant
ADP
12.2022 - Current
Running Ambassador
Dick's Sporting Goods
10.2017 - 12.2022
Bill Collector
Diversified Consultants Inc.
06.2017 - 08.2017
Service Agent
Enterprise Rent-A-Car
06.2017 - 08.2017
Cashier
Tom And Chee
08.2014 - 01.2017
Cybersecurity Bootcamp Completion Certification - Cybersecurity
Vanderbilt University Cybersecurity Bootcamp
Some College (No Degree) - Digital Communications And Media
University of Louisville