Jody Smallwood

• Cleaned and maintained work areas, equipment and utensils.
• Followed food safety practices and sanitation guidelines.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

I took care of my mom while she was on hospice and through the last moments of her life. I provided all ADLS, grocery shopped for her,paid bills and anything she needed.I practically lived with my mom during this time.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• I also drove DME equipment to PTs homes all over Indiana
• I would set up oxygen tanks, beds,concentrators and portable toilets

• Coordinated special events and banquets seamlessly, ensuring guest satisfaction and repeat business.
• Increased revenue by spearheading marketing initiatives and promotional events within the community.
• Maintained compliance with regulatory requirements by staying current on industry standards and best practices.
• Oversaw inventory management processes, reducing spoilage rates while maintaining adequate stock levels for daily operations.
• Maintained scheduling for all employees
• put orders in for food each week
• maintained payroll