Joe Burns
EDEN PRAIRIE,Minnesota
Summary
Proven team player with a track record of enhancing customer satisfaction at A&E Metal Finishing and Qdoba through exceptional customer engagement and adherence to safety procedures. Demonstrated reliability and a knack for fostering collaboration, significantly contributing to a positive and efficient work environment. Skilled in maintaining cleanliness and presenting a professional appearance, pivotal in achieving operational excellence.
Overview
3
3
years of professional experience
Work History
Floor Associate
A&E Metal Finishing
05.2024 - 09.2024
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the shop environment.
- Greeted customers and delivery drivers, helped locate orders needing to be picked up, and organized inventory
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the shop floor.
- Answered questions about store policies and addressed customer concerns.
Restaurant Team Member
Qdoba
08.2021 - 03.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Bachelor of Arts - Public Accounting
Gustavus Adolphus College
Saint Peter, MN05.2026
High School Diploma -
Eden Prairie Senior High School
Eden Prairie, MN06.2022
Skills
Customer Engagement
Reliability and punctuality
Safety Procedures
Teamwork and Collaboration
Cleanliness and hygiene
Accomplishments
student athlete- Gustavus Adolphus College men's baseball team
member of FCA on campus at Gustavus Adolphus College
member of Proclaim (religious org) on campus at Gustavus Adolphus College
Timeline
Floor Associate
A&E Metal Finishing
05.2024 - 09.2024
Restaurant Team Member
Qdoba
08.2021 - 03.2022
Bachelor of Arts - Public Accounting
Gustavus Adolphus College
High School Diploma -
Eden Prairie Senior High School
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