Joe Calle
CompTIA A+ Certified
Vero Beach,FL
Summary
Organized and dependable retail sales professional, with experience in high-performance environments, and managing multiple priorities with a positive attitude. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Demonstrated ability to enhance customer experiences and foster positive store environments, alongside adeptness in Spanish fluency.
Overview
2
2
years of professional experience
1
1
Certification
2
2
Languages
Work History
Retail Sales Associate
HomeGoods, TJX Companies
08.2023 - 11.2023
- Delivered exceptional customer service by engaging with customers, promoting loyalty programs, and maintaining a clean, organized store environment.
- Followed all company policies, labor laws, and safety procedures, actively contributing to store shrink maintaining a safe workplace.
- Upheld operational standards, and assisted with store maintenance to ensure a positive shopping experience.
- Served as a role model for customer experience best practices and fostered a positive store culture through honesty, integrity, and respect.
Production Technician
United Juice Companies of America
10.2021 - 02.2023
- Oversaw warehouse inventory to ensure an adequate supply of materials for daily juice production.
- Handled daily paperwork for 1-3 incoming truck drivers responsible for transporting our product.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Organized product stored in cooler with forklift to separate their respective expiration dates.
Front Desk Receptionist
Vero Beach Inn and Suites
08.2021 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Science - Information Technology And Cybersecurity
Indian River State College
Ft. Pierce, FL 05.2001 -
Skills
Customer Service
Certification
CompTIA A+
Timeline
CompTIA A+
10-2024
Retail Sales Associate
HomeGoods, TJX Companies
08.2023 - 11.2023
Production Technician
United Juice Companies of America
10.2021 - 02.2023
Front Desk Receptionist
Vero Beach Inn and Suites
08.2021 - 10.2021
Bachelor of Science - Information Technology And Cybersecurity
Indian River State College
05.2001 -