Joe Carr
Spotsylvania,VA
Summary
- Dynamic Lead Technician with a proven track record at Take 5 Oil Change, excelling in safety compliance and system maintenance. Recognized for enhancing team performance through effective training and process improvements, while fostering strong client relationships. Adept at diagnostic testing and committed to delivering high-quality service, ensuring optimal operational efficiency. Team-oriented.
- Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries—track record of maintaining high physical endurance and attention to detail.
- Management professional with a track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering a positive work environment.
Overview
14
14
years of professional experience
Work History
Lead Technician
Take 5 Oil Change
Fredericksburg, VA
06.2024 - 09.2027
- Trained junior technicians on best practices and safety protocols, improving team performance.
- Collaborated with cross-functional teams to implement process improvements, increasing workflow effectiveness.
- Managed inventory of tools and supplies, optimizing resource utilization for project demands.
- Assisted in developing standard operating procedures to maintain compliance with safety regulations.
- Planned, scheduled, and delegated daily work to team of employees.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Inspected vehicles for fluid leaks and other maintenance needs, ensuring optimal performance.
- Maintained cleanliness and organization of work area, promoting a safe environment.
- Assisted customers with service recommendations, enhancing overall satisfaction.
- Documented service records accurately, contributing to effective maintenance tracking.
- Collaborated with team members to streamline workflow and reduce service time.
- Trained new technicians on procedures and safety practices, fostering skill development.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
Assistant Manager
Take 5 Oil Change
Fredericksburg, VA
06.2024 - 09.2025
- Assisted in daily operational tasks to ensure smooth store functionality.
- Supported inventory management through regular stock checks and organization.
- Provided customer service assistance, addressing inquiries and resolving issues promptly.
- Learned retail systems and processes to aid team efficiency and productivity.
- Collaborated with team members to maintain a clean and organized workspace.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding new employees to maintain adequate staffing levels.
- Collaborated with team members to ensure timely completion of service requests.
- Maintained cleanliness and organization of work area for safety and efficiency.
- Assisted in training new mechanics on proper repair techniques and shop protocols.
- Implemented best practices for tool usage to enhance workflow effectiveness.
Sanitation Technician
Surburban INC.
East Orange, NJ
04.2013 - 11.2018
- Operated sanitation equipment to ensure compliance with health and safety standards.
- Conducted thorough cleaning of facilities, maintaining hygiene in high-traffic areas.
- Implemented waste disposal procedures, minimizing environmental impact and promoting sustainability.
- Trained new staff on sanitation protocols and best practices for effective operations.
- Collaborated with team to develop sanitation schedules, optimizing workflow and coverage.
- Operated collection vehicles to ensure timely waste removal and maintain cleanliness in assigned routes.
- Conducted routine maintenance checks on equipment, ensuring optimal performance and safety compliance.
- Decreased litter accumulation in public spaces with consistent daily garbage collection routines.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
- Used hand signals to communicate with other workers or drivers.
Package Handler
UPS
Parsippany, NJ
02.2014 - 2016
- Operated material handling equipment to efficiently transport packages within warehouse environment.
- Maintained accurate inventory records through systematic scanning and tracking procedures.
- Collaborated with team members to streamline sorting processes, enhancing overall workflow efficiency.
- Conducted routine quality checks to ensure package integrity and compliance with safety standards.
- Assembled, sealed, and loaded packages into correct trucks.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Education
High School Diploma -
ESSEX CAMPUS ACADEMY
Fairfield, NJ06-2013
Skills
- Testing and repair
- Diagnostic testing
- Safety compliance
- System maintenance
- Documentation and reporting
Timeline
Lead Technician
Take 5 Oil Change
06.2024 - 09.2027
Assistant Manager
Take 5 Oil Change
06.2024 - 09.2025
Package Handler
UPS
02.2014 - 2016
Sanitation Technician
Surburban INC.
04.2013 - 11.2018
High School Diploma -
ESSEX CAMPUS ACADEMY