JESSICA H. CLARK
Cedartown,GA
Summary
Dynamic Human Resources Specialist with a proven track record in managing comprehensive HR functions, including recruitment and employee relations. Notable achievements include the implementation of innovative staff development programs that enhanced team performance and productivity. Core competencies encompass strong communication, negotiation, and conflict resolution skills, effectively improving workplace dynamics. Proficient in navigating complex HR software systems to streamline administrative processes and support organizational growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Human Resources Supervisor
TYM North America, Inc
Rome, GA
06.2024 - Current
- Supported leadership in aligning staffing strategies with new organizational directions.
- Worked alongside executive leadership to craft and execute HR plans in line with company goals.
- Led efforts to boost employee engagement, retention, and satisfaction.
- Directed recruitment initiatives, securing top-tier talent.
- Formulated effective strategies for employee onboarding and integration.
- Updated job descriptions to maintain compliance with local, state, and federal regulations.
- Developed compensation plans using market analysis and pay surveys.
- Directed team members to resolve disputes through meticulous investigative methods.
- Spearhead efforts to improve employee relations.
- Directed performance management procedures like goal establishment and review sessions.
- Supported managers in enhancing team performance.
- Determined necessary training and worked together with the management to create, develop, and conduct relevant programs.
- Organized and implemented strategies for career growth and succession readiness.
- Corrected and updated associate information in ADP.
- Coordinated travel logistics for interviewees and new employees.
- Organized and executed various staff events.
- Executed weekly payroll processing.
- Handled generation of payroll reports.
Professional Recruiter
The Jonus Group
01.2024 - 07.2025
- Identified qualified candidates for niche insurance positions.
- Executed strategic hiring initiatives for insurance roles.
- Recorded candidate data in ATS software.
- Leveraged job boards and social media to attract candidates.
- Established a diverse selection of high-caliber applicants.
- Achieved successful placements for Direct Hire, Temporary, and Contract roles.
Branch Market Manager
RNA
Rome, GA
01.2019 - 07.2023
- Implemented HR guidelines maintaining compliance and cultural sensitivity across the organization.
- Cultivated robust partnerships with hiring managers across departments.
- Ensured open and transparent communication between applicants, employees, and management.
- Implemented creative approaches for resolving managerial challenges.
- Maximized overall satisfaction through careful prioritization of clients' requirements.
- Outperformed established KPI metric benchmarks.
- Executed strategies improving overall P&L, resulting in increased profitability.
- Elevated gross margin dollars by 260% in a two-year span.
- Provided training to new hiring staff.
- Enhanced team dynamics to support continuous improvement in capabilities.
- Led scheduling and facilitation of daily, weekly, and monthly coaching meetings.
- Conduct comprehensive recruitment procedures for candidates.
- Managed staff relationships ensuring high performance standards.
- Utilized innovative recruitment strategies to engage potential applicants.
- Managed ATS programs and recruiting software such as VMS systems.
- Coordinate all aspects of onboarding for incoming staff.
- Ensured accuracy by approving employee timesheets after thorough checks.
- Executed payroll processing tasks.
- Oversaw the execution of payroll deductions.
- Proficient in the Microsoft Office Suite.
Recruiter
Rologio Inc
Rome, GA
09.2016 - 12.2018
- Assessed upwards of 300 resumes everyday.
- Facilitated both in-office and phone interview sessions.
- Facilitated training for new employees
- Executed detailed reference evaluations and background investigations.
- Facilitated successful execution of yearly 401K audits for HR team.
- Delivered a comprehensive overview during the Annual Benefit Enrollment period.
- Recruited employees for 72 title pawn locations, ensuring proper staffing of maintenance and management positions.
- Cultivated trust and engagement across diverse community groups.
- Led strategic initiatives to enhance marketing and recruiting.
Insurance Agent /Office Manager
CHA Insurance
Rome, GA
05.2004 - 09.2016
- Oversaw the finalization and upkeep of a wide range of insurance policies.
- Enhanced agency visibility within the local area using direct communication and social media channels.
- Formulated, applied, and supervised modernized underwriting procedures.
- Designed and launched an onboarding curriculum for incoming employees.
- Supported aspiring insurance professionals from study through exam completion.
- Oversaw financial transactions.
- Enhanced organizational earnings by $750,000.
- Managed a proficient team, achieving significant results.
- Engaged in ongoing professional development.
- Achieved a 50% increase in overall policy numbers.
Skills
- Global recruitment
- Talent management
- Salary and benefits negotiations
- Full cycle recruiting
- Candidate pipeline management
- Employment verification
- Partnership development
- Business requirements
- Contract negotiation
- Work authorizations
- Organizational planning
- Annual evaluations
- State reporting procedures
- Executive recruiting strategies
- Boolean search
- Social media recruiting
- Job market analysis
- Applicant tracking systems
- C-suite executive relations
- Key partnership management
- Technical aptitude
- Candidate sourcing
- Compensation analysis
- Interviewing techniques
Certification
- Human Resources Diploma, Alison, 05/01/25
- Market Leader Management, RNAU, 01/01/23
- HRM Human Resource Management, RNAU, 01/01/20
- Six Sigma White Belt, RNAU, 01/01/20
- Situational Leadership, RNAU, 01/01/21
- Lead UP Certification, RNAU, 01/01/22
- Sandler Sales Management, Sandler, 01/01/20
- GA Property & Casualty Insurance License, State of GA, 01/01/05
- GA Real Estate License, State of GA, 01/01/04
Timeline
Human Resources Supervisor
TYM North America, Inc
06.2024 - Current
Professional Recruiter
The Jonus Group
01.2024 - 07.2025
Branch Market Manager
RNA
01.2019 - 07.2023
Recruiter
Rologio Inc
09.2016 - 12.2018
Insurance Agent /Office Manager
CHA Insurance
05.2004 - 09.2016
- Human Resources Diploma, Alison, 05/01/25
- Market Leader Management, RNAU, 01/01/23
- HRM Human Resource Management, RNAU, 01/01/20
- Six Sigma White Belt, RNAU, 01/01/20
- Situational Leadership, RNAU, 01/01/21
- Lead UP Certification, RNAU, 01/01/22
- Sandler Sales Management, Sandler, 01/01/20
- GA Property & Casualty Insurance License, State of GA, 01/01/05
- GA Real Estate License, State of GA, 01/01/04