Joe Coffee

• Calhoun Technologies is a leading provider of new, used and refurbished servers, storage and networking equipment. Some of our products and services include but are not limited to: Data Center Hardware, Software, Security Platforms, End-User Devices. We have strategic partnerships with all major manufactures.
• Inside Sales- Personal Computers (PCs), Servers, Data Storage Devices, Network Switches, Software, Cybersecurity Protection, Cloud and Network Management.
• In depth understanding in IT related fields and selling IT products and services.
• Account acquisition and retention; cold calling and telephone sales.
• Account management and customer support- maintained customer base and regional accounts.
• Continually achieved sales target incentives of Annual, Quarterly, and Monthly set by managers- including but not limited to: Top Quarter Over Quarter Growth, Top Margin Producer, and Presidents Club.
• Provided extensive support in sales, technical and business areas to key accounts.
• Worked with customers to develop strategic business and account plans.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Researched emerging industry trends, applications, and concepts to enhance products and services.
• Analyzed key competitors to respond to competitive threats.
• Educated clients on new products or services to increase customer engagement with brand.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.
• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Forecasted purchasing trends and improved merchandising strategies.
• Developed new strategies to reduce purchasing costs and maintain quality standards.
• Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.

• 10th and 11th grade AAU basketball coach; Led team to State Championship victory in May, 2010.
• Largest traveling basketball program in the Midwest.
• Communicated with parents and players via email, telephone and conferences to help establish and reach team goals.
• Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
• Developed team strategy based on knowledge of fundamentals, team member skills and competition statistics.
• Used previous game and team data to make informed decisions regarding game strategies.

• OPUS certified to underwrite Conventional Conforming loans, Condo, PUD- Planned Unit Development, HARP- Refinance loans owned by Wells Fargo.
• Responsible for reviewing, analyzing, approving and underwriting loans.
• Analytical research to determines customer's creditworthiness.
• Collateral assessment & decision-making to ensure customers are receiving the most appropriate lending needs.
• Reviewed several loan portfolios on a daily basis to ensure compliance with Federal policies.
• Adapted quickly to new Federal Lending policies and regulations.
• Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
• Approved or denied loans based on established criteria and underwriting guidelines.
• Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.

• Partnered with Managers and PR Representatives in New York to manage locally.
• On site manager (Minneapolis/ St Paul).
• Developed and maintained various websites.
• Including; general web presence updates, compiled digital assets, Facebook, MySpace, and Twitter.
• Implemented marketing tactics such as guerilla marketing and promotional advertising.
• Increased sales revenue each month; online and on site at venue.
• Marketed and sold merchandise to customers and organizations.
• Explored new technologies and approaches to streamline processes.
• Provided project progress updates and proposed solutions to issues.
• Supported with creating project marketing materials to promote services.
• Evaluated customer needs and feedback to drive product and service improvements.

• 7th-8th grade traveling basketball coach.
• Developed strong framework and policies for effective basketball program.
• Increased player strength, agility, and game skills through successful practices.
• Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas..

Switchboard/Information (May 2008- Aug 2010)

• Customer Service.

Student Assistant (Jan 2007-Jan 2008)

• Budget preparation and distribution.
• Filing and data entry.

Grounds and Maintenance (Aug 2006- Jan 2007)

• Painting and furnishing.
• Mowing and trimming.

• Assembled and dissembled computers to improve the functionality of the machine.
• Tested- full and individual machines to ensure computers will exceed customer expectations.
• Maintained and tracked inventory levels.
• Prepared products for sales.
• Configured systems according to prescribed software and hardware frameworks.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Monitored systems in operation and quickly troubleshot errors.