Joe Crenshaw
Commerce,TX
Summary
Influential sales professional with 14+ years experience in food and retail environments, adept at managing various tasks to ensure smooth operations. Communicative team leader possessing an outstanding track record of cultivating a culture of trust, and directing cohesive and focused teams. Polished in overseeing employee performance and guiding and motivating new talent. Skilled at establishing and maintaining strategic business relationships to generate essential business opportunities. Dedicated to executing strategic business plans to ensure vision and goals are met.
Overview
15
15
years of professional experience
Work History
Operator Technician
Hydro Aluminum
Commerce, Texas
10.2024 - 08.2026
- Operated crane and hoist systems to move heavy objects in the facility.
- Followed safety protocols while operating machinery in order to prevent accidents or injuries on the job site.
- Inspected control panel for indicators and alerts to maintain operational safety. and gauges during equipment operation.
- Conducted inspections to identify defects in aluminum materials.
- Utilized hand tools such as wrenches, hammers, screwdrivers when performing repairs.
- Collaborated with team members to streamline production processes.
- Documented production data and reported issues to management promptly.
- Cleaned work area at end of shift ensuring all tools were returned to their proper place.
General Manager
Domino's Pizza
Terrell, Texas
06.2024 - 09.2024
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Managed staff scheduling and ensured adequate coverage during peak hours.
- Monitored food safety and sanitation practices in compliance with health regulations.
- Administered employee discipline through verbal and written warnings.
Assistant Manager
Bottlecap Alley Icehouse Grill
Commerce, TX
04.2022 - 06.2024
- Contributed to development of operational strategies that enhanced efficiency and productivity.
- Coordinated cross-departmental efforts to streamline operations and improve workflow.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Engaged with customers daily to create an exceptional guest experience.
- Supported recruitment and onboarding processes to effectively fill open positions with qualified personnel.
Senior Supervisor
Sodexo
Commerce, TX
07.2020 - 04.2022
- Designed concept for and executed opening for mobile food location during COVID to new dining location near student dorms with daily rotating menu. Food production coordinated from remote kitchen and transported to location.
- Adjusted menu to meet changing student demand, achieving 200% sales growth.
- Revolutionized purchasing program by converting numerous ordering processes to digital format by coordinating with approved vendors resulting in improved efficiencies and tracking.
- Led catering team through event management phases, including purchasing, staging, execution, and shutdown; selected to manage executive catering events for district accounts.
- Demonstrated agile leadership in labor management to ensure budget attainment while maintaining customer experience by cross training team members and assigning task by skillset.
- Acted as local IT tech for multi-unit operation and maintained inspection compliance for all fleet vehicles.
- Developed deep understanding for Starbucks Brand Management and Project Management during the construction and opening of local Starbucks store. Subsequently selected as Store Manager.
- Recruited, onboarded, and managed team of 20+ staff, overseeing scheduling, purchasing, inventory management, and brand compliance during monthly District Manager visits.
- Exceeded expectations by 15% and maintained customer satisfaction score above 85%.
General Manager
Pizza Hut
Commerce, TX
09.2011 - 08.2020
- Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team
- Cultivated strong business relationships with customers to drive business developments
- Enhanced weekly store revenue through targeted sales strategies.
- Implemented operational strategies to improve efficiency and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Increased employee retention by fostering a positive and clean work environment.
- Cultivated strong business relationships with vendors to encourage communication regarding future product changes and manage an ever changing delivery route schedule.
- Ensure store is prepared for internal audits through analysis/preparation of quality assurance and inventory statistics
Education
Commerce High School
Commerce, TXTexas A&M University - Commerce
Commerce, TXSkills
- Operational Leadership
- Operational Planning
- Strong Communication & Influence
- Supplier Coordination
- Safety management
- Production Coordination
- Project Management
- Dependability
Timeline
Operator Technician
Hydro Aluminum
10.2024 - 08.2026
General Manager
Domino's Pizza
06.2024 - 09.2024
Assistant Manager
Bottlecap Alley Icehouse Grill
04.2022 - 06.2024
Senior Supervisor
Sodexo
07.2020 - 04.2022
General Manager
Pizza Hut
09.2011 - 08.2020
Commerce High School
Texas A&M University - Commerce