Joe Erickson
Madison,WI
Summary
Implementation Project Manager with 5 years of experience at Epic, orchestrating large-scale revenue cycle software implementations for Home Health and Hospice organizations. Expertise in fostering cross-functional collaboration between technical and operational teams, overseeing multiple concurrent implementations, and swiftly stabilizing organizations post go-live on Epic.
Overview
7
7
years of professional experience
Work History
Implementation Project Manager
Epic
Madison, USA
07.2020 - Current
- Manage team of customer analysts and Epic staff during implementations, ensuring timely task completion and follow-ups.
- Oversee system configuration, testing, training curriculum development, and operational readiness for Epic projects.
- Collaborate with cross-functional teams to analyze business needs and design efficient workflows.
- Led design, testing, and development of 35+ major projects and 300+ feature enhancements for Home Health and Hospice Revenue Cycle Model System.
- Partner with hospital executives to align Epic software with organizational strategy and resolve escalations.
- Implement go-live issue management and direct post-go-live stabilization for Epic deployments and prepare customer analysts for ongoing maintenance and support after project go-live.
- Drive operational and financial improvements through effective use of Epic systems.
Data Analytics Intern
Vermeer
Pella, USA
06.2019 - 08.2019
- Created interactive Power BI dashboard to enhance visibility into equipment issues via telematics data.
- Built linear regression model for precise capacity planning and resource allocation.
- Automated data ETL processes using Python, integrating telematics data from Vermeer machines into Oracle database.
Education
Bachelor of Science - Mathematics and Economics
University of Iowa
Iowa City, IA05.2020
Skills
- Organizational skills
- Task management
- Problem solving
- Workflow design
- Product development
- Data analysis and SQL
- Executive communication
- Client collaboration
- Leadership and escalation management
- Epic implementation
Timeline
Implementation Project Manager
Epic
07.2020 - Current
Data Analytics Intern
Vermeer
06.2019 - 08.2019
Bachelor of Science - Mathematics and Economics
University of Iowa