JOE FLORES
San Antonio
Summary
Dynamic and dependable technology support specialist with extensive hands-on experience in device configuration, repair, and IT troubleshooting. Recognized for exceptional communication skills and a proven ability to adapt quickly to new challenges, fostering collaboration within team environments. Committed to enhancing operational efficiency in fast-paced settings while delivering outstanding technical service and support. Passionate about leveraging technical expertise to drive solutions that meet customer and organizational needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technology Maintenance Intern
H-E-B
06.2025 - 08.2025
- Supported development of technology solutions, contributing to project milestones and deadlines.
- Participated in user training sessions, increasing staff proficiency with new systems and tools.
- Documented system errors and resolutions, streamlining troubleshooting efforts for ongoing support tasks.
- Installed, repaired, and maintained POS systems (printers, scanners, keyboards, TV displays).
- Configured network switches for remote access across H-E-B locations.
- Minimized warehouse system downtime by troubleshooting connectivity issues.
- Worked with logistics and tech teams to ensure smooth technology deployment.
- Known for delivering excellent technical service and support.
HEB Electronic Maintenance Internship
South San Antonio School District
06.2024 - 08.2024
- Configured and updated Chromebooks and laptops, ensuring devices were prepared for student use.
- Gained hands-on experience with data center operations and infrastructure.
- Repaired and troubleshot devices, developing strong technical problem-solving abilities.
- Supported inventory preparation for the new school year, improving operational readiness.
- Worked closely with team members and supervisors, showcasing communication and teamwork skills.
Education
Dual Credit Courses -
Palo Alto College
San Antonio, TX8 2025
High School - Stem Field
CAST STEM High School
San Antonio, TX06-2026
Skills
- Work order processing
- Repaired devices to ensure proper function
- Warehouse management system experience
- Collaborate effectively with team management
- Equipment troubleshooting
- Collaborative communication skills
Certification
TABC- Certification
Food Handling Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Technology Maintenance Intern
H-E-B
06.2025 - 08.2025
HEB Electronic Maintenance Internship
South San Antonio School District
06.2024 - 08.2024
Dual Credit Courses -
Palo Alto College
High School - Stem Field
CAST STEM High School