JOE FLORES
San Antonio,TX
Summary
Motivated and reliable technology support specialist with hands-on experience in device configuration, repair, and IT troubleshooting. Known as a fast learner, strong communicator, and dependable team player. Passionate about contributing to fast-paced environments like H-E-B and delivering excellent technical service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technology Maintenance Intern
H-E-B
06.2025 - 08.2025
- Supported development of technology solutions, contributing to project milestones and deadlines.
- Participated in user training sessions, increasing staff proficiency with new systems and tools.
- Documented system errors and resolutions, streamlining troubleshooting efforts for ongoing support tasks.
- Installed, repaired, and maintained POS systems (printers, scanners, keyboards, TV displays).
- Configured network switches for remote access across H-E-B locations.
- Minimized warehouse system downtime by troubleshooting connectivity issues.
- Worked with logistics and tech teams to ensure smooth technology deployment.
- Known for delivering excellent technical service and support.
HEB Electronic Maintenance Internship
South San Antonio School District
06.2024 - 08.2024
- Configured and updated Chromebooks and laptops, ensuring devices were prepared for student use.
- Gained hands-on experience with data center operations and infrastructure.
- Repaired and troubleshot devices, developing strong technical problem-solving abilities.
- Supported inventory preparation for the new school year, improving operational readiness.
- Worked closely with team members and supervisors, showcasing communication and teamwork skills.
Education
High School -
CAST STEM High School
Dual Credit Courses - undefined
Palo Alto College
San Antonio, TX08.2025
Skills
- Device Setup & Maintenance
- Hardware Repair
- Inventory Management
- POS Systems & Network Support
- Typing & Documentation
- Technical Troubleshooting
Certification
TABC- Certification
Food Handling Certification
Languages
English
Native or Bilingual
Timeline
Technology Maintenance Intern
H-E-B
06.2025 - 08.2025
HEB Electronic Maintenance Internship
South San Antonio School District
06.2024 - 08.2024
Dual Credit Courses - undefined
Palo Alto College
High School -
CAST STEM High School