Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Joe Frazier Jr

Snow Hill

Summary


Software engineering professional with deep expertise in developing robust, scalable applications. Strong focus on team collaboration, driving projects to successful completion, and adapting to evolving requirements. Proficient in multiple programming languages, frameworks, and tools. Values delivering high-quality results and fostering productive work environment.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Peoplefluent
08.2006 - 10.2025
  • Developed APIs to integrate third party Assessment and Background Check systems into the Peoplefluent RMS application workflow
  • Extended capabilities for import and export of New Hires, Candidates, Jobs, and other business critical data objects to and from the Peoplefluent RMS application
  • Mentored other Software Engineers
  • Coordinated with other engineers to evaluate and improve software performance

Principal Technical Support Engineer

Peoplefluent
07.2000 - 08.2006
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
  • Escalated defects to development and operations teams while maintaining SLAs
  • Mentored other Technical Support Engineers

System Administrator

EDS
09.1998 - 07.2000
  • Administrated remote software delivery to Point of Sale systems for USPS
  • Troubleshot failed software package delivery

Business Analyst

EDS
11.1997 - 09.1998
  • Provided first level technical support for NCR Point of Sale systems for the USPS
  • Assisted training and mentoring new team members

Education

Bachelor of Science -

East Carolina University
Greenville, North Carolina
05.1990

Skills

  • Proficient in XML and XSLT
  • Experienced in various coding languages including Java and Python
  • Data extraction and transformation with SoftwareAG's webMethods
  • Proficient in agile and waterfall methodologies
  • Proficient in SQL development for various database platforms
  • Building API client and server solutions utilizing SOAP, xml, and RESTful json
  • Experienced in implementing containerization solutions with Docker
  • Proficient in API configuration using Gravitee management tools
  • Experienced in configuring Keycloak for OAuth and SAML protocols

Accomplishments

  • Designed and implemented replacement client and server API’s application to replace a cloud partner for our Candidate assessment and background check processes, reducing the companies spend by 700,000 a year
  • Designed tools to assist Technical Support department in troubleshooting client reported issues, resulting in reduced SLA times

Certification

  • Java SE Certification
  • Amazon Web Services DevOps Engineer - Professional
  • VMware Certified


Timeline

Senior Software Engineer

Peoplefluent
08.2006 - 10.2025

Principal Technical Support Engineer

Peoplefluent
07.2000 - 08.2006

System Administrator

EDS
09.1998 - 07.2000

Business Analyst

EDS
11.1997 - 09.1998

Bachelor of Science -

East Carolina University

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