Joe Garza

Conducted foot and mobile patrols to support community safety. Submitted daily reports detailing shift activities and observations. Secured properties to aid in maintaining public safety.

• Monitored central business district to ensure safety and security for pedestrians.
• Conducted regular patrols to identify and mitigate potential hazards.
• Responded promptly to incidents, maintaining calm and following procedures.
• Assisted in enforcing city ordinances and regulations effectively.

• Managed incoming customer inquiries via phone and email, ensuring timely resolution of issues.
• Utilized CRM software to document interactions and track customer requests efficiently.
• Provided accurate service information, enhancing customer understanding and satisfaction.
• Collaborated with team members and project managers to streamline processes and improve service delivery.

Participated in police academy training while employed. Adhered to professional and ethical standards. Mastered course material and applied knowledge to exams. Advanced in physical conditioning. Demonstrated professionalism and integrity throughout the process. Studied and successfully applied learned concepts in examination settings. Enhanced physical fitness through rigorous training. Balanced employment while attending police academy, ensuring the upholding of professional conduct and ethical principles.

Assisted with service calls. Compiled reports for all calls utilizing TCIC/NCIC systems. Recorded and documented all evidence provided.

• Conducted investigations into public complaints and incidents, ensuring thorough documentation and accurate reporting.
• Gathered information in criminal investigations by interviewing and obtaining statements of victims, witnesses, suspects and confidential informants.