Joe Glasco
PHOENIX,AZ
Summary
Experienced professional with hands-on experience at Mayo Clinic. Comfortable using various Electronic Health Record Software and providing excellent customer service. Passionate about health promotion and chronic disease management, I’ve successfully enhanced patient outcomes through tailored exercise programs, safety measures, and health education. Known for significantly improving patient recovery and satisfaction, I am eager to continue my journey by learning and growing as a Physical Therapist Aide, with the ultimate goal of becoming a Physical Therapist.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Biller
1st Choice Phlebotomy Service
11.2021 - Current
- Liaised between patients, insurance companies, and the billing office.
- Delivered timely and accurate claim submissions.
- Communicated with insurance providers to resolve denied claims and resubmit them.
- Analyzed complex Explanation of Benefits forms to verify the correct billing of insurance carriers.
- Collected payments and applied them to patient accounts.
- Filed and updated patient information and medical records.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Accurately entered patient demographic and billing information in the billing system to enable tracking history and maintain accurate records.
- Verified patients' insurance to determine eligibility.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer, or bank draft.
Exercise Physiologist Intern
Mayo Clinic
08.2023 - 05.2024
- Integrated nutrition and exercise into lifestyle guidance for patients recovering from serious health conditions such as heart disease and high blood pressure.
- Reviewed medical records to determine exercise precautions and contra-indications before patient visit.
- Collaborated closely with other healthcare providers to develop comprehensive care plans.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Recorded, analyzed, and prepared patient progress notes for physicians to interpret.
- Recognized contraindications and abnormal patient responses to exercise and revised plan accordingly.
- Demonstrated the quality and financial benefits of exercise programs, improving patient outcomes and cost per case for the patient population.
- Monitored patients for ECG changes, cardiac arrhythmias, blood pressure, and symptoms before, during, and after exercise.
- Carried out non-invasive cardiopulmonary tests with respiratory gas measurements (VO2, VCO2, VE) to cardiac patients post-event.
- I worked with cardiac patients to develop exercise recovery plans, deliver education on exercise and nutrition, and monitor physical endurance and progress.
- Collected and documented patient vital signs and monitored telemetry.
- Created fitness and exercise programs to help patients recover from chronic diseases and improve overall physical health.
- Monitored patient blood pressure, ECG, and distress levels during exercise.
- Delivered exercise guidance to patients recovering from heart attack, lung cancer, stroke, and other major health crises to rebuild strength and endurance.
- Tested patients using various exercise and physical testing protocols for cardiac and pulmonary evaluation.
- Tracked and evaluated patient progress concerning treatment goals.
- Developed risk factor modification strategies, counseling plans, and nutrition education for cardiac patients.
Personal Trainer Intern
PTbyJoe
08.2022 - 12.2022
- Trained clients during strength training, cardiovascular exercise, and stretching.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Explained exercise modifications and contraindicated movements to participants with a history of injury.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Motivated clients to stay on track with fitness goals with a positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
Personal Shopper
Amazon
06.2019 - 02.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Master of Science - 4+1 Clinical Exercise Physiology
Arizona State University
Downtown, Phx05.2024
Bachelor of Science - Clinical Exercise Science
Arizona State University
Downtown, Phoenix 05.2023
Skills
- Electronic Health Record Software
- Insurance Verification
- Customer Service
- Patient Billing
- Body composition analysis
- Exercise program design
- Health Promotion
- Monitoring telemetry
- Physical assessments
- Exercise demonstrations
- Interpreting Results
- Safety understanding
- Chronic Disease Management
- Health Education
- Exercise History
Certification
- BLS certification -06/09/2023 -06/09/25
- Fingerprint clearance card verification
- Castle Branch background check
Timeline
Exercise Physiologist Intern
Mayo Clinic
08.2023 - 05.2024
Personal Trainer Intern
PTbyJoe
08.2022 - 12.2022
Medical Biller
1st Choice Phlebotomy Service
11.2021 - Current
Personal Shopper
Amazon
06.2019 - 02.2021
Master of Science - 4+1 Clinical Exercise Physiology
Arizona State University
Bachelor of Science - Clinical Exercise Science
Arizona State University
- BLS certification -06/09/2023 -06/09/25
- Fingerprint clearance card verification
- Castle Branch background check
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