Joe Harris
Jacksonville,FL
Summary
Experienced in reviewing financial documents and digital records. Effective at directing, monitoring and inspiring team members to complete accurate and timely investigations and reports. Talented in training employees, solving complex problems and making sound decisions.
Overview
10
10
years of professional experience
Work History
Outreach Pod Lead
JDX Consulting For Union Bank Of Switzerland
Jacksonville, FL
01.2022 - Current
- Experienced with enhanced risk cases due to regional and industry restrictions
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company
- Interpreted evidence from multiple tools and systems to determine legitimacy of customer behavior
- Conducted thorough reviews for high risk clients based on stratified risk level guidelines
- Supported KYC processes for prospective and existing customers
- Helped company complete backlog of 2000+ cases before audit deadline
- Prepared training programs to improve compliance at all levels.
- Gathered, organized and evaluated data to make accurate assessments of current operations.
Financial Consultant
JDX Consulting For Deutsche Bank
New York, NY
05.2020 - 01.2022
- KYC for Commercial Real Estate ,Asset Backed Securities
- Lead pod to complete pending deadlines on KYC project
- Assisted Lending Officers in all phases of onboarding new clients in both the CRE & ABS lending division - including preparing standard and enhanced due diligence reviews, analyzing multiple country jurisdictional requirements, obtaining & analyzing regulatory templates, tax forms, etc.
- Worked with various account types and legal structures to ensure maximum knowledge of workload
- Provided support for other initiatives related to lending and KYC activities such as UAT to identify pain points in systems to ensure smoother lending process for clients and analysts
- Experienced with enhanced risk cases due to regional and industry restrictions
- Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company
- Interpreted evidence from multiple tools and systems to determine legitimacy of customer behavior
- Conducted thorough reviews for high risk clients based on stratified risk level guidelines
- Supported KYC processes for prospective and existing customers
KYC Analyst
Citibank
Jacksonville, FL
02.2018 - 03.2020
- Assisted in launch of KYC/CSSU startup
- Served as entitlement focal for Team Griffin ensuring that were able to handle all tasks given to us
- Lead team as team checker before being hand selected to assist floor-wide Checker Loan team to reduce load on Quality Checker Team
- Selected to assist UAT Team in completing scenario writing, test script writing and testing
- Authored thorough reports detailing results of investigations and recommendations to improve compliance and maintain solvency
- Provided analytical rationale to identify, develop and implement activities within allocated account base
- Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
Fraud Analyst
Citibank
Jacksonville, FL
05.2016 - 02.2018
- Managed Co-Brands & Costco accounts for fraud risk & trends
- Assisted in the launch of the Costco portfolio & worked hand in hand to assure its success
- Hand selected by UM Kesha Griffin to mentor new team members to improve results
- Appointed to Sawgrass Testing Team based on metrics & knowledge of Sawgrass system
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Contacted customers directly to notify of fraudulent activity and minimize impacts
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime
- Provided exemplary level of customer service to all individuals, including clients and company personnel
- Processed and logged accurate and detailed incident reports
Operations Specialist
United States Navy
Mayport, FL
01.2011 - 01.2015
- Completed successful deployment to Mediterranean Sea in operation to keep sea lanes open for merchant ships and deter pirating activity
- Accurately maintained logs for Combat Information Center during maritime activities in accordance with military regulations
- Played a pivotal role in collision free deployment by spending countless hours tracking contacts and charting them correctly
- Recommended evasive actions, course and speed changes, and silent running actions
- Took care to maintain COMSEC and INFOSEC in operations and actions to preserve operational integrity
- Adjusted equipment and system filters to mitigate biological and environmental impacts on acoustic data
- Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations
- Figured range predictions for targets and real-time propagation changes
- Calculated maneuvers and provided commander with operational and situational reports along with depth, range, and system statuses
- Provided extensive training and mentoring to fellow personnel to convey experience and expertise in sonar and acoustic equipment and enhance team performance
- Tracked locations of nearby submarines by using equipment, strong analytics and mathematics skills
- Treated classified data with utmost discretion, following military and federal protocols
- Took active role in search and rescue missions, including dealing with stressful and challenging conditions
Education
Associate of Arts - Broadcast Journalism
San Diego Mesa College
San Diego, CA05.2015
Skills
- Adaptable & Flexible
- Creative Thinker
- Strong Analytical & Problem Solving Skills
- Self-Starter
- Proficient in Microsoft Professional Plus 2016
- Compliance Reporting
- Database Management
- Risk Identification
- Operations Management
- AML Software
- CPR Certified
Timeline
Outreach Pod Lead
JDX Consulting For Union Bank Of Switzerland
01.2022 - Current
Financial Consultant
JDX Consulting For Deutsche Bank
05.2020 - 01.2022
KYC Analyst
Citibank
02.2018 - 03.2020
Fraud Analyst
Citibank
05.2016 - 02.2018
Operations Specialist
United States Navy
01.2011 - 01.2015
Associate of Arts - Broadcast Journalism
San Diego Mesa College
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