JOE HOUGHTALING
Austin
Summary
Customer-focused Beverage Director with 20 plus years of experience. Outstanding leadership skills with an eye for detail and extensive knowledge of beverage services. Committed to cost-effective management and high standards of customer service.
Overview
13
13
years of professional experience
2004
2004
years of post-secondary education
Work History
Brand Ambassador
Still Austin Whiskey Co.
Austin
10.2020 - Current
- Engaged on premise accounts through product tastings and brand storytelling.
- Promoted positive company image through superior customer service experiences.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Coordinated promotional events to enhance brand visibility and consumer interaction.
- Developed strong relationships with local businesses to increase brand presence.
Beverage Director
Nickel City
Austin
10.2019 - Current
- Developed beverage menus showcasing local and seasonal ingredients.
- Trained staff on cocktail preparation and service standards.
- Managed inventory levels to ensure product availability and reduce waste.
- Collaborated with suppliers to source high-quality spirits and mixers.
- Invented monthly drink specials based on alcohol inventory and season.
- Researched emerging industry trends in order to keep up with the latest developments related to beverage programs.
Owner
Beaker & Flask Beverage Co.
Milwaukee
08.2013 - 03.2019
- Cut and delivered high quality ice to accounts.
- Lead partner in beverage consulting for events and bars.
- Created innovative beverage recipes to enhance product offerings.
Education
Associates in Economics - Business Administration
University of Wisconsin, Milwaukee
Milwaukee, WI 09.2002 - 06.2006
Pius Xi
Milwaukee, WISkills
- Menu development
- Cocktail preparation
- Inventory management
- Supplier collaboration
- Equipment expertise
- Specializing in draft cocktails and carbonation
- Customer Service
- Maintaining a high level of entertainment and hospitality to guests
Timeline
Brand Ambassador
Still Austin Whiskey Co.
10.2020 - Current
Beverage Director
Nickel City
10.2019 - Current
Owner
Beaker & Flask Beverage Co.
08.2013 - 03.2019
Associates in Economics - Business Administration
University of Wisconsin, Milwaukee
09.2002 - 06.2006
Pius Xi