Joe Jones
Norwalk,IA
Summary
In my 30+ years of experience as a Body Shop Manager and estimator, I have worked closely with a variety of insurance companies in the automotive industry.
I have exuded excellent management skills and working with customers that qualify me for the Automotive Appraiser position.
Overview
34
34
years of professional experience
Work History
Auto Body Shop Manager
Graham Collision
02.2021 - Current
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Supervised and managed shop operations and tasks.
- Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
Auto Body Shop Manager
Ramsey Auto Center
08.1990 - 01.2021
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Developed strong relations and partnerships with insurance companies to facilitate productive business dealings.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures, and entering orders into work management system.
- Developed strong relationships with insurance companies to facilitate seamless claims processing for customers.
Education
Associate of Science - Business Management
DMACC
Ankeny05.1990
Skills
- Revenue Growth
- Hiring and Onboarding
- Financial Oversight
- Managing employees
- Working with insurance companies
Additional Information
References available upon request
Timeline
Auto Body Shop Manager
Graham Collision
02.2021 - Current
Auto Body Shop Manager
Ramsey Auto Center
08.1990 - 01.2021
Associate of Science - Business Management
DMACC