Dependable Operations Professional experienced in leading production teams and enhancing high-volume workflows. Achieved process improvements and maintained safety standards through effective training, assignment delegation, and troubleshooting. Focused on delivering quality outcomes, optimizing labor balancing, and ensuring efficient shift coordination.
Work History
Sort Line Lead
5 Years 2 Months
Mercer Spokane | 09.2021 - Current
Coordinated machine startup, changeovers, and material readiness to reduce downtime.
Communicated daily priorities with supervisors and team members to keep production aligned.
Balanced labor across stations to support efficiency and consistent output.
Enforced safety and sanitation standards throughout active production areas.
Assisted in training new employees and implementing procedural changes.
Documented line issues, completed shift reports, and followed up on corrective actions.
Trained new associates on SOPs, GMPs, and line procedures.
Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.
Increased employee morale by fostering a positive work environment through effective communication and constructive feedback.
Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.
Managed conflict resolutions to encourage professional and positive relationships.
Collaborated with manager on performance-related issues and employee performance reviews.
Implemented process improvement initiatives to increase productivity and quality standards.
Monitored inventory levels closely, coordinating with procurement teams to replenish stock as needed without causing delays in the production process.
Examined incoming materials and compared to documentation for accuracy and quality.
Led production line workflow, maintaining pace, quality, and safe handling standards.
Provided and promoted solutions to eliminate reoccurring problems.
Implemented cost-saving measures without compromising on quality or efficiency.
Production Team Member
2 Years 3 Months
Katerra | 03.2019 - 06.2021
Operated production equipment safely while maintaining steady workflow and quality standards.
Monitored material levels and replenished supplies to prevent line interruptions.
Trained new team members on production processes, tools, and safety practices.
Coordinated with teammates to improve throughput and maintain consistent output.
Cross-trained in multiple positions to offer skilled assistance with different parts of the production line.
Set up, operated and maintained production machinery.
Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
Participated in regular performance reviews to identify areas for growth, leading to personal and professional development.
Adhered strictly to company policies concerning attendance punctuality contributing positively toward overall team productivity.
Maintained a safe working environment through adherence to safety protocols and regular equipment inspections.
Provided training to new team members, ensuring consistent performance standards across the team.
Minimized safety hazards and kept work areas inspection-ready by consistently picking up trash and excess materials.
Organized work to meet demanding production goals.
Took on additional shifts during peak work periods to keep projects on schedule.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Reviewed production schedules and streamlined processes.
Collaborated with other departments to optimize production workflows.
Receiving/Picking Lead
3 Years 6 Months
M&L Supply | 09.2017 - 03.2021
Trained associates on picking procedures, inventory locations, and safety expectations.
Monitored order accuracy to reduce misspicks and support shipment quality.
Supported inventory control through cycle counts, location verification, and stock discrepancy reporting.
Provided exceptional customer service, addressing any issues or concerns promptly to maintain client satisfaction levels.
Maintained a safe working environment, conducting regular safety trainings and adhering to warehouse protocols.
Mentored junior staff members, providing guidance on best practices for efficient order fulfillment processes.
Printed labels, packaged boxes, and loaded into outbound containers.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Reviewed order slips, picked products and staged merchandise to be shipped.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Transported merchandise pallets to move in the warehouse.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Greeted customers and directed to requested products.
Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Led The receiving department
Was responsible for all new hire training within the warehouse