Joe McKellar
Full-Cycle Recruiter
Dallas,TX
Summary
Dynamic Full-Cycle MSP Recruiter at Allegis Group, recognized for exceeding candidate submittal metrics by 50%. Skilled in utilizing Salesforce and VMS tools, I am solution-focused and excel in rapport building, enhancing recruitment processes and fostering strong client and candidate relationships. Proven adaptability in diverse sectors, driving fulfillment of business needs.
Authorized for Employment Within United States
Overview
6
6
years of professional experience
4
4
Languages
Work History
Full-Cycle MSP Recruiter
TEKsystems (Allegis Group)
01.2024 - 03.2025
- Managed entire recruitment cycle from candidate sourcing to post-placement check-ins with contractors, through Salesforce and ATS
- Utilized VMS tools including SAP Fieldglass and Beeline to track requisition and candidate progress
- Exceeded average weekly candidate submittal metrics by 50%
- Placed first candidate in company history with a key healthcare account, gaining a crucial foothold
- Successfully adapted to high-level skillsets within technology, financial and logistical sectors across the country, becoming first point-of-contact for account managers in need of additional recruitment support
- Conducted phone and video interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Negotiated competitive compensation with candidates, resulting in successful offers and acceptances.
- Mentored applicants on resume building, to optimize chances of offers
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job postings, social media and candidate referrals
Recruiting Coordinator
Aston Carter (Allegis Group)
02.2023 - 01.2024
- Leveraged in-house applicant tracking systems to attract and filter top talent through engaging job postings
- Enhanced sourcing process through AI match-to-resume software and strategic email blasts
- Scheduled and conducted 15+ interviews each week.
- Selected by upper-management to revive key account with JP Morgan Chase, increasing company's candidate submittal rate from 43% to 95%
- Exceeded division's submittal-to-offer ratio for 2 consecutive quarters
- Liaised with account managers and leadership to clarify client requirements
- Voluntarily participated in training colleagues for applicant coordination strategies
Talent Sourcing Specialist (Contract)
Aston Carter (Allegis Group)
08.2022 - 02.2023
- Completed training and evaluation period ahead of schedule, demonstrating adaptiveness and competence
- Collaborated with assigned recruitment coordinators to determine client requirements and ensure a seamless recruitment cycle
- Regularly participated in requisition calls with account managers to assess clients needs and ensure optimal talent attraction
- Utilized email/call blasts and engaging job postings to source top talent
- Evaluated resumes, conducted phone interviews and referred suitable candidates to recruitment coordinators for further screening
Bilingual Senior Customer Service Representative
Schuh
09.2019 - 01.2022
- Ensured highest level of customer service to our German customer base through inbound calls, emails and chats
- Simultaneously handled 2+ chats from both English- and German-speaking customers
- Provided customers with order tracking, return and product selection assistance
- Utilized in-house CRM and proprietary courier software (UPS, Parcelforce) to manage customer requests
- Regularly exceeded department KPI averages (customer satisfaction score, call, email and chat volume)
- Translated and proof-read 150+ product description translations weekly for company's German website
- Translated social media marketing posts from English to German weekly
- Collaborated with upper-management's recruitment process by interviewing, training and supervising new hires
- Single-handedly revised and streamlined department training materials
- Led weekly team meetings to discuss KPI performance and outstanding tasks
Education
Bachelor of Arts - Translation And Interpreting Studies
Heriot-Watt University
Edinburgh, United Kingdom 05.2001 -
Skills
Full-cycle Recruitment
MSP Recruitment
Screening Resumes
Virtual Interviews and Interview Preparation Calls
Phone interviews
Applicant Tracking Software
Vendor Management Systems
Salesforce, SAP, MS Office, MS Teams, WebEx, Zoom
Time Management
Patience and Resilience
Adaptability and Initiative
Rapport Building, Interpersonal and Communication Skills
Negotiation Skills
Timeline
Full-Cycle MSP Recruiter
TEKsystems (Allegis Group)
01.2024 - 03.2025
Recruiting Coordinator
Aston Carter (Allegis Group)
02.2023 - 01.2024
Talent Sourcing Specialist (Contract)
Aston Carter (Allegis Group)
08.2022 - 02.2023
Bilingual Senior Customer Service Representative
Schuh
09.2019 - 01.2022
Bachelor of Arts - Translation And Interpreting Studies
Heriot-Watt University
05.2001 -