Joe Micelli
Aiken,SC
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Multifunctional Specialist
Kelly Paint & Body, Inc.
01.2018 - Current
- Followed all company policies and procedures to deliver quality work.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
- Conducted thorough inspections to identify potential issues, preventing costly repairs or breakdowns later on.
- Developed customized repair solutions for unique challenges, resulting in increased customer trust and repeat business.
- Increased customer satisfaction by diagnosing and repairing complex automotive issues with efficiency and precision.
- Effectively maintain 35-40 Vehicles monthly
Mechanical Technician
Kendrick Paint And Body
01.2014 - 12.2018
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.
Skills
Customer Relations
Expert Problem Solving
Powertrain Systems
Engine repair
Suspension Systems
Inspecting vehicles
Advanced Diagnostics
Drivetrain Repair
Safety awareness
Repair Planning
Certification
ASE-9111-7036
I-CAR ID 2637731 Platinum Status
Dealer Certifications
Timeline
Multifunctional Specialist
Kelly Paint & Body, Inc.
01.2018 - Current
Mechanical Technician
Kendrick Paint And Body
01.2014 - 12.2018
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