Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Joe Muccilli

Santa Cruz,CA

Summary

Organized employee with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Well rounded team player driven to consistently contribute value through impeccable work ethic and unending quest to achieve new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Technician and Warehouse Worker

Woodstove & Sun
11.2021 - Current
  • Installation and service of gas and wood appliances. This includes gas line routing/fitting, electrical wiring, framing/finishing, diagnostics and more
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Proven ability to learn quickly and adapt to new situations.
  • Performed warehouse operations, including shipping/receiving orders
  • Optimized stocking/organization for improved efficiency
  • Operated forklifts safely and effectively
  • Assisted with job coordination and order placements to ensure completion of installations
  • Consistently lifted materials weighing more than 100 pounds.

Valet Supervisor

Santa Cruz Valet
04.2021 - 02.2022
  • Oversaw valet operations, maintaining high standards of service
  • Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
  • Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
  • Organized and managed vehicle arrangements for events up to 400 guests
  • Coordinated with resort personnel for seamless scheduling

Pro Shop and Outside Services

DeLaveaga Golf Club
01.2019 - 07.2021
  • Managed golfer check-ins and tee sheet organization for optimal course flow
  • Used knowledge of sport to sell merchandise and equipment
  • Maintained driving range and fleet of 70 carts to ensure top-notch conditions
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.

Education

High School Diploma -

Harbor High School
Santa Cruz, CA
06.2021

Skills

  • Class A CDL, Double/Triple & Tanker Endorsements, No Restrictions
  • Comfortable at heights and in stressful environments
  • Strong Work Ethic
  • Attention to Detail
  • Flexible and Adaptable
  • Problem and Issue Resolution
  • Quick Learning
  • Efficient as team member & Individual
  • Experience with Gas, Electrical, and Construction
  • Mechanical abilities

Certification

San Jose Truck Driving School - Class A CDL with no restrictions and endorsements for Double/Triple & Tanker

Additional Information

References:

  • Tom Karow, Owner and Head Technician, Woodstove & Sun (831) 234-6210
  • Kim May, Warehouse Manager, Woodstove & Sun (831) 818-9354
  • Patrick Eze, Owner, Santa Cruz Valet (831) 239-4198

Timeline

Service Technician and Warehouse Worker

Woodstove & Sun
11.2021 - Current

Valet Supervisor

Santa Cruz Valet
04.2021 - 02.2022

Pro Shop and Outside Services

DeLaveaga Golf Club
01.2019 - 07.2021

High School Diploma -

Harbor High School
Joe Muccilli