Joe O'Brien
Katy
Summary
Customer-focused leader with expertise in delivering exceptional service and driving team performance. Skilled in time management and committed to continuous improvement in high-pressure environments. Strong communicator dedicated to fostering collaboration and achieving organizational objectives.
Overview
2
2
years of professional experience
Work History
Branch Manager
Gulf Eagle Supply
Great Falls
08.2024 - 05.2026
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed daily branch operations and ensured compliance with company policies.
- Led and motivated team members to achieve performance goals, contributing to branch profitability.
- Oversaw team performance and provided training to enhance employee skills.
- Performed regular performance reviews to assess employee development and align with branch objectives.
- Assisted in budget management and monitored expenses effectively.
- Monitored financial performance of the branch on a monthly basis.
- Cultivated customer relationships and resolved inquiries to enhance satisfaction.
- Developed strategies to increase customer satisfaction and loyalty.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Collaborated with suppliers to ensure timely product availability and quality service.
- Coordinated inventory management and maintained optimal stock levels.
- Managed staff scheduling, hiring and training processes.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Education
Bachelor of Science - Major:Sociology
Boise State University
Boise, ID05-1999
Bachelor of Science - Sociology
Santa Clara University
Santa Clara, CA01-1996
Skills
- Leadership development
- Performance evaluation
- Team collaboration
- Problem solving
- Goal setting
- Dependability and responsibility
- Accountability and dependability
- Flexibility and adaptability
- Cultural awareness
- Networking skills
- Computer proficiency
- Repair and maintenance
- First aid and CPR
- Game strategy
- Play analysis
- Tackling techniques
- Sports ethics
Affiliations
Motivational Speaking
Mentorship for Youth & Young Adults
Football
Golfing
Fly Fishing
Baseball
Automotive-love for Classic Cars and Harley Davidson Motorcycles
Men's Leadership/Church/Security Team
Community Service Work
Loves Old School Sitcoms/Black& White TV shows (Andy Griffith)
Father of two kiddos (always active & encouraging in what they are pursuing! Biggest Fan!!!)
Playing Experience
- Defensive Line, San Jose Sabercats, AFL, 03/98, 09/98, San Jose, CA
- Defensive Line, New Orleans Saints, NFL, 02/97, 09/97, New Orleans, LA
- Defensive Line, Scottish Claymores, European League, 02/96, 06/96, Scotland
- Defensive Line, Minnesota Vikings, NFL, 05/95, 09/95, Minneapolis, MN
- Defensive Line, Boise State University, 1993, 1994, Boise, ID
- Defensive Line, Santa Clara University, 1990, 1992, Santa Clara, CA
Accomplishments
- Coaching Accomplishments :
- 8-4 1st Round 1 AA National Championship Series 1999 Flagstaff, Arizona NAU Big Sky Champions/ 1st Round 1AA National Championship Series 2002 Bozeman, MT MSU Coached 3 1st Team All-Conference Defensive Lineman :
- Jon Montoya ,Nick Morasko,& John Taylor MSU Bobacats-Coached 2 All Americans: Jon Montoya & John Taylor
- MSU Coached 4th Round Draft Pick Detroit Lions (John Taylor)
- 2013- 8-1 regular season record 1-1 in the State playoffs Simms HS
- Coached 13 All- Conference players 3 All- State 1 Shrine Game participant 2013
- Simms HS Midseason Coach of the year in Montana 2013
References
- Steve Herrig, Director of Great Falls Park and Rec., (406) 788-1381
- Lisa Hermansson, Head of CSCT for Giant Springs Elemt., (630) 862-4881, lisahermansson74@gmail.com
- Pastor Gary Hart, Victory Church, (406) 788-7830, gary@victorychurchgf.com
- Dr. Donnie Hager, GF Eye Clinic, (217) 855-2755, eyellini81@gmail.com
- Jaime Huestis, True North Athletic Therapy, (406) 750-4740, (Also worked along side with her at MSU 2002-athletic trainer, they have worked with lots of athletes together over the years.)
- Jeremiah Watt, Nurse Practitioner-East Slope family Practice & CMR/North MT Wrestling Coach, (406) 781-3323
Individual Accomplishments
- First Team All-Big Sky Conference, Defensive Lineman
- Defensive Player of the Year, Big Sky Conference
- Consensus All American, Defensive Lineman
- Team Captain, BSU Football
- Most Inspirational Award, BSU Football
- Defensive Lineman & Defensive Player of the Year, BSU Football
- Team Captain, Santa Clara Football
- Defensive Lineman & Defensive Player of the Year, Santa Clara Football
EXPERIENCE
- Experience Assistant Defensive Line Coach 1995 Boise State University
- Boise, ID Assistant Defensive Line Coach 1999
- Northern Arizona Flagstaff, AZ
- Defensive Line Coach 2000-2002 Montana State University Bozeman
- MSU Assistant Head Coach & Defensive Line Coach 2003 Montana State University Bozeman, MT
- Defensive Line Coach 2009 Central Valley Coyotes Fresno,CA
- Assistant Head Coach & Defensive Coordinator 2011 Wenatchee Valley Venom Arena Football Wenatchee,WA
- Head Coach 2013 Simms High School Simms, MT
- Associate Head Coach & Defensive Cordinator 2022-2024 Montana State University-Northern Havre, Montana
- Work Experience : Owner & Operator of Get the J.O’B Done Construction 2006-2024
- Branch Manager of Gulf Eagle Supply. 2024-Present
Timeline
Branch Manager
Gulf Eagle Supply
08.2024 - 05.2026
Bachelor of Science - Major:Sociology
Boise State University
Bachelor of Science - Sociology
Santa Clara University