Joe Phears
Stillwater,OK
Summary
Creative and engaging account manager bringing several years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques, and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
16
16
years of professional experience
Work History
Senior Account Manager
Verizon Business Group
Tulsa , OK
01.2023 - Current
- Drive business account growth through networking.
- Identify, qualify, and develop leads.
- Prospect for new business.
- Promote multi-product technology solutions.
- Support contract implementation and migration.
- Establish, build, and maintain relationships with key decision-makers.
Retail General Manager
Verizon Consumer Group
Stillwater, OK
08.2009 - 01.2024
- Provided leadership during times of change or crisis situations within the store environment.
- Developed and implemented strategies to increase sales and customer satisfaction.
- Conducted regular meetings with staff members to discuss progress towards goals and objectives.
- Recruited, interviewed and hired qualified staff for open positions.
- Evaluated employee performance and provided feedback on a regular basis.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
MBA - Project Management
Strayer University
Washington D.C.06-2021
Bachelor of Science - Economics
Oklahoma State University
Stillwater, OK07-1999
Skills
- Goals and performance
- Process Optimization
- Strategic Business Planning
- Excellent negotiation skills
- Strategic Sales Techniques
- Database Organization Proficiency
- Sales Territory Coordination
- Systems and software expertise
Accomplishments
- Multi-year performance rating of Leading
- Verizon Coin of Excellence Award recipient
- Top Leaderboard sales recipient for Oklahoma market for 2024
Timeline
Senior Account Manager
Verizon Business Group
01.2023 - Current
Retail General Manager
Verizon Consumer Group
08.2009 - 01.2024
MBA - Project Management
Strayer University
Bachelor of Science - Economics
Oklahoma State University
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