Joe Riney
Nashua ,New Hampshire
Summary
Driven by a goal-oriented mindset, My adaptable personality and customer engagement skills led to improved environments and efficient management, showcasing my ability to elevate operations and team productivity. A Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Worker
Polo Ralph Lauren Factory Store
03.2024 - Current
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
Basketball Referee
Nashua Rec
11.2023 - Current
- Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
- Contributed to a positive game environment by maintaining a professional demeanor and interacting respectfully with players, coaches, and spectators.
- Improved game fairness by accurately enforcing basketball rules and regulations.
- Expanded knowledge of official rules by participating in ongoing training sessions and workshops.
Baseball Umpire
Nashua Rec
04.2019 - Current
- Promoted good sportsmanship among players.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Fielded questions from athletes and coaches regarding specific scenarios and calls.
- Promoted fair play by consistently enforcing baseball regulations throughout each match.
Retail Sales Associate Worker
Calvin Klein
10.2023 - 03.2024
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
Golf Course Attendant
Nashua Country Club
04.2023 - 10.2023
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
Nursing Assistant Intern
St. Joseph's Hospital and Medical Center
05.2023 - 09.2023
- Improved patient satisfaction by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Conducted thorough pre-appointment screenings, gathering essential information from patients that allowed healthcare professionals to make informed decisions regarding appropriate treatments.
- Supported patients during difficult emotional moments, demonstrating empathy and understanding in challenging situations.
Front of House Employee
Chick-Fil-A Restaurant
10.2022 - 09.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
High School Diploma -
Bishop Guertin High School
Nashua, NH06.2024
Skills
Customer Engagement
Stock replenishment
Store maintenance
Merchandise Display
Product Recommendations
Goal-oriented mindset
Customer Relations
Adaptable Personality
Accomplishments
- Four Year Honor Roll
- Bishop Guertin National Honor Society Executive Chair
- Bishop Guertin Football 2024 captain
- nashua High School North Sophomore Honor Society
- Academic Scholarship
- Two Year Baseball Captain
Leadership
Having two years as a varsity baseball captain and one as a football captain, leadership is a huge part of that. If I did not have leadership ability I would not have been successful in those roles. Although neither of the two teams won the championship I do believe each year was a success. This is because even though there was no trophy taken home I do think every one of my teammates grew as a man year in and year out. Not only did my teammates grow, I feel as if I grew as well. I grew as a man, brother, friend, and leader throughout those two years.
Timeline
Retail Sales Associate Worker
Polo Ralph Lauren Factory Store
03.2024 - Current
Basketball Referee
Nashua Rec
11.2023 - Current
Retail Sales Associate Worker
Calvin Klein
10.2023 - 03.2024
Nursing Assistant Intern
St. Joseph's Hospital and Medical Center
05.2023 - 09.2023
Golf Course Attendant
Nashua Country Club
04.2023 - 10.2023
Front of House Employee
Chick-Fil-A Restaurant
10.2022 - 09.2023
Baseball Umpire
Nashua Rec
04.2019 - Current
High School Diploma -
Bishop Guertin High School
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