Joe Riojas
Andrews,TX
Summary
Dynamic General Manager with a proven track record at Mighty Wash Car Wash, excelling in operations management and team leadership. Skilled in optimizing productivity and enhancing customer satisfaction through effective problem resolution and strategic planning. Committed to employee development and consistently meeting organizational goals.
Overview
7
7
years of professional experience
Work History
General Manager
Mighty Wash Car Wash
Andrews, TX
04.2022 - Current
- Oversaw store operations by efficiently managing daily opening and closing activities.
- Processed customer transactions with precision and speed. Assisted customers in resolving inquiries and selecting products. Maintained cleanliness and organization of work area.
- Performed maintenance tasks to uphold optimal functionality of equipment and facilities.
- Oversaw and optimized scheduling processes to synchronize team activities with organizational objectives.
- Optimized scheduling and prioritization of tasks to enhance productivity.
- Assisted in onboarding new employees to facilitate smooth transitions into roles. Supported team members in understanding company policies and procedures. Aided in the termination process by coordinating necessary documentation and communications.
- Assisted in managing daily operations during shifts. Supported team members in achieving shift objectives. Contributed to maintaining a productive work environment.
- Directed team operations to enhance productivity and achieve project goals.
Cashier
Dairy Queen Grill & Chill
Andrews, Tx
03.2019 - 01.2022
Customer Service
Made Ice cream
Worked drive thru line
Served food
Cashier
Education
No Degree - Engineering
Texas Tech University
Lubbock, TXHigh School Diploma -
Andrews High School
Andrews, TX05.2022
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Staff management
- Relationship building
- Inventory control
- Goal setting
- Verbal and written communication
- Labor cost controls
- Strategic planning
- Employee development
- Consistently meet goals
- Performed Lock in Tag Outson electrical breakers
- Have performed work on VFD’s, rewiring and restoring power
- Replaced and remounted new motors to wrap brushes
- Replaced and rewired j boxes
- Have worked with a conveyor chain, replacing chain links with a come along
- Changed oil and air compressor tanks, fixed minor leaks on compressors
- Replaced solenoids, and have worked with them daily for 5 years now
- Maintained a safe work environment at Mighty Wash, keeping all employees safe, no major incidents in 4 years of management, no OSHA violations
- Took 4 courses of Auto Technician work in High school
- Fast learning
- Performed work with everyday tools, impacts, drills, crescents, saws, torches, and other handheld tools
- Computer skills, working on spreadsheets, slides and other documents
- Skilled at looking at and reading data sheets
- Worked with chemicals, organizing, refilling, and labeling chemical barrels
References
Isabel Castaneda
(806)240-4148
Richard Duran
(432)894-7057
Anthony Arellano
(806)787-8660
Timeline
General Manager
Mighty Wash Car Wash
04.2022 - Current
Cashier
Dairy Queen Grill & Chill
03.2019 - 01.2022
No Degree - Engineering
Texas Tech University
High School Diploma -
Andrews High School