Joe Rodriguez
Las Vegas
Summary
Motivated professional with strong interpersonal skills, adept at building lasting client relationships and driving continuous improvements. Committed to delivering exceptional customer service and supporting sales team objectives for sustained business growth.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
United Rentals
Las Vegas
09.2022 - Current
- Managed customer inquiries regarding equipment rental and service options.
- Built lasting client relationships to increase repeat business.
- Demonstrated product features and benefits to inform customer purchasing decisions.
- Assisted in preparing sales quotes and proposals for customer review.
- Resolved customer complaints by providing effective solutions and support.
- Provided customers with product information, pricing and availability.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Nurtured customer relationships to support revenue growth.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Consulted with customers to aid selection and purchase of products that met needs.
- Cross-sold additional products or services based on customer needs.
- Conducted cold calls to potential clients to generate leads.
Towing and Recovery
Kennys Auto Body and Towing
Bellflower
04.2018 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged customers in conversation using effective interpersonal skills to enhance their experience.
- Supported colleagues by providing guidance to foster a collaborative work environment.
- Operated machinery and tools in compliance with safety protocols.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated equipment and machinery according to safety guidelines.
Education
Optometry Degree - Optics
American Career College
Anaheim, CA09-2012
Skills
- Client management
- Project management
- Operations management
- Supply chain management
- Process optimization
- Supplier negotiation
- Invoice processing
- Operations monitoring
- Time management
- Problem solving
- Critical thinking
- Conflict resolution
- Effective communication
- Team leadership
- Ongoing improvements
- Equipment maintenance
Timeline
Inside Sales Representative
United Rentals
09.2022 - Current
Towing and Recovery
Kennys Auto Body and Towing
04.2018 - 07.2022
Optometry Degree - Optics
American Career College