Dedicated to fostering strong client relationships through generous patience, empathy, and collaboration. Possess persuasive communication skills and a deep understanding of account management strategies to drive client satisfaction and retention. Thrive in dynamic environments, consistently delivering tailored solutions that meet unique client needs. Highly skilled in navigating complex interactions to achieve mutually beneficial outcomes and long-term business growth.
Overview
16
16
years of professional experience
Work History
Senior Account Manager
Enterprise Staffing Agency
08.2020 - Current
Built and maintained relationships with healthcare professional clients and institutions
Recruited all medical professionals via cold calls, job boards, referrals, healthcare conferences/conventions
Located and qualified credentialed healthcare professionals for open travel assignments
Solicited healthcare institutions, contracting to fill their manpower requirements
Coordinated all travel division operations, crisis management, credentialing and contract negotiations
Delivered presentations at career fairs and attended quarterly pod meetings at vocational schools
Managed the hiring process including interviewing, screening and hiring of candidates internally and externally
Created new marketing strategies: - Administrator of online marketing - Identified and participated in national healthcare conferences and job fairs
Consistently met and exceeded monthly quotas
Senior Recruiter
10.2009 - Current
Led full-cycle recruitment for diverse nursing roles, successfully filling over 1,000 positions across acute care, long-term care, and specialty units.
Developed and implemented strategic sourcing initiatives, reducing time-to-hire by 30% while maintaining high candidate quality.
Built and maintained strong relationships with healthcare leaders, hiring managers, and nursing staff to understand workforce needs and improve retention.
Utilized data-driven recruitment metrics to optimize candidate pipelines and improve hiring forecasts.
Mentored and trained junior recruiters on best practices in nursing talent acquisition and compliance with healthcare regulations.
Coordinated large-scale hiring events and career fairs, enhancing employer branding within the healthcare community.
Ensured compliance with regulatory standards and organizational policies throughout the recruitment process.
Negotiated offers and managed onboarding processes, resulting in a 25% increase in nurse retention within the first year.
Spearheaded full-cycle talent acquisition for organizations ranging from startups to Fortune 500 companies, successfully filling 1,000+ roles across technical, corporate, and executive functions.
Account Manager |Employer Coordinator|Recruiter at State of Indiana Impact ProgramAccount Manager |Employer Coordinator|Recruiter at State of Indiana Impact Program