Joe Roncetti
Decatur,GA
Summary
Offering extensive Insurance adjuster experience gained over progressive insurance industry background. I'm two story steep certified. I’m certified in doing two story steep, extremely proficient working on the X1 platform and I’m very fast and with large loss, frozen pipe-water losses, BUSD and many other types of covered perils. I take great pride in meeting and surpassing the team lead in claim closings per week. I Closely examine documentation and property to identify damage, estimate costs and maintain liability limitations. Keen to balance company and customer interest with fair and equitable policies. Experienced insurance professional with 6+ year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Eberl Claims Service
Lakewood , CO
07.2018 - Current
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Processed paperwork associated with approved claims payments.
- Informed claimants about the claims process and answered questions regarding policies.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Verified liability extent with reviews of police reports, medical treatment histories and other records.
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Reduced loss ratios through fair and prompt processing of claims.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Conducted interviews, gathered detailed information and completed field investigations.
- Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims.
- Attended 7 anti-fraud training courses, conferences, client SIU training and industry seminars.
- Conducted claim and estimate re-inspections.
- Collaborated with underwriting staff to clarify coverage issues.
- Performed data entry tasks into company systems for tracking purposes.
- Checked into questionable claims, interviewing agents and claimants to resolve errors and omissions.
- Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Reviewed data to verify validity of claims and determine case management actions.
- Investigated insurance claims to determine coverage and liability.
- Calculated estimated costs for damages and losses.
Singer Songwriter
Self Employed
Los Angeles , CA
01.1995 - 11.2023
- Wrote and recorded original music in alignment with brand identity and creative goals.
- Developed melodies and harmonies using music theory principles.
- Developed music for licensing with television, radio, film and commercial customers.
- Composed music and lyrics for voice and guitar instrument.
- Performed live shows to promote upcoming album releases.
- Developed and wrote original songs for upcoming album.
- Built studio with necessary equipment and instruments to deliver meaningful music.
- Performed up to 50 times per year at festivals and events such as concerts.
- Recorded and released more than 130 songs.
- Sang solos and duets for up to 800 audience members.
- Incorporated feedback from Sync companies to improve upon and add dimension to upcoming performances.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Defined strategies and created a plan to achieve ambitious operational objectives.
Sober Companion
Self Employed Sober Coach
Los Angeles , CA
02.2021 - 04.2023
- I was a sober coach/companion for a client in Los Angeles & Albuquerque. Traveling to various cities with the client while he attended to his business running Mega Corp.
- In charge of meeting schedule and all logistics pertaining to the client's recovery journey.
- Advance logistics making sure all alcohol was removed from premises.
- Accompanied clients on outings and errands.
- Assisted with light housekeeping duties including laundry, vacuuming, dusting, and tidying up living spaces.
- Answered phones and responded to emails from family members of clients.
- Coordinated with health care professionals regarding client care plans.
- Maintained accurate records of all client interactions including changes in condition or behavior.
- Provided emotional support & counseling to the client.
- Communicated regularly with family members about the well-being of their loved ones.
- Assessed needs of clients through observation or conversations.
- Engaged client in physical and mental activities to sustain quality of life.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patient to facilitate smooth, quality care.
- Organized games and other activities to engage clients and offer mental stimulation.
- Managed patient transportation and appointment scheduling.
- Tracked and reported clients' progress based on observations and conversations.
- Transported clients to doctor's appointments and errands.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Built strong and trusting rapport with client and loved ones.
Professional Actor
Self Employed
Los Angeles , CA
12.1999 - 07.2018
- Attended 2 auditions per week to obtain roles while honing craft via acting and entertainment avenues.
- Acted in 10 critically-acclaimed TV/Film productions over 20 years.
- Completed 40 roles over 20 years for TV commercial industry.
- Worked with recording engineers to produce high-quality voice-over work for 8 projects over 20.
- Memorized basic scripts and dialogue for television appearances.
- Used singing, dancing and musical instruments to enhance performances.
- Wrote original materials and adapted details from public information to achieve dramatic, narrative or comedic effects.
- Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
- Rehearsed lines alone and with partners or teams to solidify top-notch delivery.
- Completed media interviews on television, radio and digital podcasts or videos to promote performances.
Education
Insurance Adjuster - Insurance And Risk Management
Adjuster Pro
Online5 2018
High School Diploma -
Port Perry Port Perry High School
Port Perry4 1993
Skills
- Property adjusting
- Sober companion
- Xactimate specialist
- Property claims
- Analytical
- Strong interpersonal and communication skills
- Claims file management processes
- Database management
- Insurance fraud expertise
- Report writing
- Advanced Computer Skills
- Highly Motivated
- Quality Control
- Regulatory Compliance
- Coverage Assessments
- Report Writing
- Strong Interpersonal and Communication Skills
- Claims Investigations
- Claims File Management Processes
- Property Adjusting
- Property Claims
- Claims Processing
Affiliations
- I love to exercise, play hockey, read and spend time outdoors.
Certification
- California Fair Claims Settlement Practices & SIU Regulations - 2023
- Adjuster Safety Guidelines - 2023
- ECS - Fire Catastrophe - 2023
- Essentials of Construction & Materials Identification -2023
- Large Loss & Structural Loss Claims Training 2022
- Liberty Mutual and Safeco Core Training 2021
- USAA Certification Exam - 2021
- USAA IA Certification - 2021
- TWIA Claims Examiner - 2020
- TWIA Claims Examiner Level 2 - 2021
- Eberl Adjuster Online Course Assessment - 2021
- Rope and Harness - 2021
- State Farm Policy / Wind Hail - 2018
- State Farm Estimatics - 2018
- Xactimate 28 Proficiency Training - 2018
- Xactimate 28 Fundamentals Training - 2018
Timeline
Sober Companion
Self Employed Sober Coach
02.2021 - 04.2023
Insurance Adjuster
Eberl Claims Service
07.2018 - Current
Professional Actor
Self Employed
12.1999 - 07.2018
Singer Songwriter
Self Employed
01.1995 - 11.2023
Insurance Adjuster - Insurance And Risk Management
Adjuster Pro
High School Diploma -
Port Perry Port Perry High School
- California Fair Claims Settlement Practices & SIU Regulations - 2023
- Adjuster Safety Guidelines - 2023
- ECS - Fire Catastrophe - 2023
- Essentials of Construction & Materials Identification -2023
- Large Loss & Structural Loss Claims Training 2022
- Liberty Mutual and Safeco Core Training 2021
- USAA Certification Exam - 2021
- USAA IA Certification - 2021
- TWIA Claims Examiner - 2020
- TWIA Claims Examiner Level 2 - 2021
- Eberl Adjuster Online Course Assessment - 2021
- Rope and Harness - 2021
- State Farm Policy / Wind Hail - 2018
- State Farm Estimatics - 2018
- Xactimate 28 Proficiency Training - 2018
- Xactimate 28 Fundamentals Training - 2018
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