
Dependable operations professional with 25+ years' experience leading multi-location operations. Focus on sales and customer experience. Deep experience in parts management, repair shop support, and customer communication. Skilled in team leadership, repair order analysis, and workflow management. Focused on delivering efficient service, accurate financial oversight, and strong operational results.
Oversaw daily operations for two locations, ensuring smooth workflow and customer satisfaction.
Coordinated retail and dealership functions, maintained customer relationships, scheduled maintenance, processed payroll, managed inventory exceeding $1 million turning six times per year, handled accounts payable and receivable, and supervised 13 employees across both locations.
Managed purchases and sales activities, controlling costs and enhancing gross profit margins.