Summary
Overview
Work History
Education
Skills
Accomplishments
Deans List 2024
Languages
Timeline
Generic

Joe Schaffer

Bradenton,FL

Summary

Results-oriented barista shift supervisor with a focus on teamwork and problem-solving. Experienced in training staff and streamlining operations to improve service efficiency, contributing to enhanced customer satisfaction and loyalty.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Crate and Barrel
Sarasota, FL
09.2024 - Current
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Participated in training new associates on store policies and operational procedures.
  • Helped customers complete purchases, locate items, and join reward programs.

Barista Shift Supervisor

Tebella Tea
Sarasota, FL
06.2022 - 04.2024
  • Supervised daily operations, ensuring high-quality customer service and efficient workflow.
  • Trained and mentored new baristas on beverage preparation and customer interaction standards.
  • Managed inventory levels, ordering supplies to maintain optimal stock for peak hours.
  • Implemented process improvements to enhance team efficiency and reduce wait times.

Movie Theater Employee

AMC Theatres
Bradenton, FL
09.2021 - 08.2022
  • Provided exceptional customer service in fast-paced theater environment.
  • Operated ticketing and concession systems to streamline guest transactions.
  • Maintained cleanliness and organization of theaters and common areas.
  • Assisted in training new employees on operational procedures and customer engagement.

Education

Associate of Science - Pyschology

State College of Florida
Bradenton, FL
05-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Customer engagement
  • Product knowledge

Accomplishments

  • Supervised team of 6 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Deans List 2024

Being named to the Dean’s List in 2024 represents a significant academic achievement and a reflection of consistent hard work, discipline, and dedication to excellence.

Languages

Spanish
Professional Working

Timeline

Retail Sales Associate

Crate and Barrel
09.2024 - Current

Barista Shift Supervisor

Tebella Tea
06.2022 - 04.2024

Movie Theater Employee

AMC Theatres
09.2021 - 08.2022

Associate of Science - Pyschology

State College of Florida