Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Joe Schaper

St Louis,MO

Summary

Well-versed in home improvement industry, demonstrating strong product knowledge and sales proficiency. As well as automotive professional with a strong background in the reconditioning industry, extensive experience in operations management, team leadership, and delivering high-quality results in fast-paced environments. Adept at managing workflows, budgets, and cross-functional teams to ensure timely project completion. A proven track record of delivering top-tier results, fostering strong client relationships, and optimizing processes, and driving profitability. Eager to bring proven leadership and problem-solving skills to new

challenges that align with my passion for growth and expertise.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Product Consultant

Window Depot Usa Of Saint Louis
Saint Louis, MO
03.2025 - Current
  • Conduct product demonstrations, presentations, and negotiate contracts.
  • Resolved customer inquiries related to products in a timely manner.
  • Maintained accurate records of all sales and prospecting activities.
  • Evaluate and generate quotes for customers.
  • Support homeowners in navigating insurance claims and addressing storm damage
  • Generated new sales leads through cold calling and networking activities.
  • Maintained up-to-date knowledge of industry trends and developments.

Automotive Reconditioning Specialist

Dent Wizard
Saint Louis, MO
01.2023 - 03.2025
  • Managed complex repair projects, coordinating timelines, and prioritizing tasks to meet client deadlines.
  • Maintained customer satisfaction by delivering high-quality work, building trust, and increasing client retention.
  • Regularly collaborated with dealerships, vendors, and internal teams to achieve shared goals, demonstrating exceptional communication and negotiation skills.
  • Responsible for promoting and selling services to new and existing customers, boosting individual and company profitability.
  • Consistently exceeded sales and service targets by identifying opportunities for upselling services, and boosting profitability.

Fixed Operations Manager

Dent Wizard
Saint Louis, MO
10.2021 - 10.2022
  • Directed daily operations for a high-volume automotive facility, managing up to 15 technicians across multiple services.
  • Oversaw project timelines, budgets, and resource allocation, ensuring all work was delivered on time, within scope.
  • Led cross-functional teams to identify process inefficiencies and implemented solutions that improved productivity by 20%.
  • Generated new revenue streams by retaining current customers, and promoting additional services to prospective clients.
  • Tracked and reported on key performance metrics, ensuring alignment with company goals.
  • Supervised technicians, offering mentorship and support to uphold consistent service quality, resulting in improved service quality & morale.
  • Experienced with CCC1 estimating software, providing accurate estimates to simplify customers’ decision making processes.

Education

High School Diploma -

Duchesne High School
Saint Charles, MO
03-2020

Some College (No Degree) - Emphasis in Business

Saint Charles Community College
Saint Charles, MO

Skills

  • Product demonstrations
  • Sales negotiation
  • Customer relationship management
  • Project management and workflow optimization
  • Quote generation
  • Insurance claims support
  • Automotive repair (transferable skill set)
  • CCC1 Automotive Estimating Software
  • Budgeting and resource allocation
  • Process improvement

Accomplishments

  • Secured key clients and delivered exceptional customer service
  • Guided multiple homeowners through the insurance claim and storm damage process
  • Successfully managed the transition of a failing automotive location into a profitable operation within six months
  • Streamlined operations across departments, reducing project turnarounds by 25%
  • Trained and mentored multiple technicians who went on to other leadership roles, showcasing a commitment to team development
  • Established and maintained partnerships with high-profile clients, including Bmw, Mercedes-Benz and Porsche dealerships

Certification

  • Certificate of completion from Window Depot USA sales process
  • Driver’s License
  • Certificate of completion from Dent Wizard’s Interior Magic and Wheel Training Program’s

Timeline

Product Consultant

Window Depot Usa Of Saint Louis
03.2025 - Current

Automotive Reconditioning Specialist

Dent Wizard
01.2023 - 03.2025

Fixed Operations Manager

Dent Wizard
10.2021 - 10.2022

High School Diploma -

Duchesne High School

Some College (No Degree) - Emphasis in Business

Saint Charles Community College
Joe Schaper
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