Joe Shanahan
Columbus,OH
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Club President
Scarlet And Gray Anime Organization
05.2023 - Current
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
- Monitored club activities and identified areas for improvement.
Personal Shopper
Jewel Osco
11.2020 - 08.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Science - Computer Science Engineering
Ohio State University
Columbus, OH04.2026
Skills
- Tech Support
- Maintaining Clean Work Areas
- Hardware and Software Configuration
- Application Installation
- Computer Coding
- Hardware and Software Repair
- Customer Service and Assistance
- Software Troubleshooting
Hobbies
- Building computers and computer keyboards
- Building and racing drones
- Playing competitive games with friends
- Going to the gym
Timeline
Club President
Scarlet And Gray Anime Organization
05.2023 - Current
Personal Shopper
Jewel Osco
11.2020 - 08.2022
Bachelor of Science - Computer Science Engineering
Ohio State University
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