Joe Shiver
Byron,WY
Summary
Accomplished Strategic Customer Manager and Executive Director of Operations at Collins Aerospace, adept in negotiating multi-year contracts and optimizing operational efficiencies. Leveraged sales proficiency and problem-solving abilities to enhance productivity and streamline processes, fostering a culture of continuous improvement and team building. Achieved significant improvements in workflow, inventory management, and employee professional growth.
Overview
44
44
years of professional experience
Work History
Strategic Customer Manager
NTS
01.2018 - 09.2022
- Negotiated and implemented multi year contacts with Collins Aerospace to provide seamless aerospace product testing in accordance with program requirements and business objectives.
Executive Director of Operations
Collins Aerospace Systems
05.1978 - 02.2017
- Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
- Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Streamlined inventory management processes for improved accuracy and efficient order fulfillment.
- Mentored employees for professional growth, fostering a high-performing culture that consistently achieved results.
- Championed a culture of continuous improvement, empowering employees to identify and address inefficiencies or areas for potential growth proactively.
Education
Bachelor of Science - Business Administration
Northern Illinois University
Dekalb, ILExecutive MBA - Business Operations
University of Virginia Darden School of Business
Charlottesville, VA03-2005
Skills
- Training and mentoring
- Sales proficiency
- Training programs
- Inter-department collaboration
- Problem-solving abilities
- Team building
Timeline
Strategic Customer Manager
NTS
01.2018 - 09.2022
Executive Director of Operations
Collins Aerospace Systems
05.1978 - 02.2017
Bachelor of Science - Business Administration
Northern Illinois University
Executive MBA - Business Operations
University of Virginia Darden School of Business
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