Joe Spurgeon
Rayland,OH
Summary
Experienced Walmart professional skilled in inventory control and team leadership, driving a 15% increase in workflow efficiency. Adept at training and mentoring staff, fostering collaboration, and enhancing customer service. Proven ability to implement process improvements and resolve conflicts, ensuring seamless overnight operations and a positive work environment.
Experienced with supporting team operations and enhancing productivity. Utilizes strong communication and organizational skills to ensure seamless team collaboration. Track record of maintaining high standards and adapting to dynamic work environments.
Professional team member with solid experience in collaborative environments. Skilled in effective communication, problem-solving, and adapting to changing needs. Known for reliability and delivering results through teamwork. Proficient in project coordination, conflict resolution, and maintaining high standards.
Overview
15
15
years of professional experience
Work History
Team Associate 3rd Shift
Walmart
Saint Clairsville, OH
06.2023 - Current
- Assisted customers with product inquiries and service requests.
- Maintained cleanliness and organization of sales floor and stock areas.
- Operated cash registers, processed transactions, and handled returns.
- Collaborated with team members to ensure inventory accuracy and availability.
Stocking Team Lead 3rd Shift
Walmart
Mountain Home, ID
09.2020 - 05.2023
- Led team in achieving operational goals, ensuring timely completion of tasks and adherence to company standards.
- Developed training programs for new associates, enhancing onboarding process and improving team efficiency.
- Implemented process improvements that increased workflow efficiency and reduced operational delays.
- Monitored inventory levels, coordinating with management to maintain optimal stock availability and minimize shortages.
Overnight Support Manager
Walmart
Mountain Home, ID
08.2011 - 09.2020
- Managed overnight team operations to ensure efficient workflow and stock replenishment.
- Trained staff on safety protocols and operational procedures, enhancing overall team performance.
- Coordinated inventory management processes to maintain accurate stock levels and minimize discrepancies.
- Implemented strategies for improving customer service during overnight hours, enhancing shopper experience.
- Monitored employee performance and provided constructive feedback to foster professional growth.
- Streamlined communication between departments to resolve issues quickly and improve efficiency.
- Analyzed operational data to identify trends and recommend process improvements for nighttime operations.
- Developed training materials for new hires, ensuring consistent onboarding experiences across teams.
- Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
- Managed scheduling, workload assignments and coverage for night staff.
- Collaborated with daytime management to ensure seamless transition between shifts and continuity in daily operations.
- Implemented inventory control measures to minimize loss and maximize profitability during overnight hours.
- Ensured smooth store operations during overnight shifts by effectively managing personnel and resources.
- Managed conflict resolution among team members swiftly, promoting a cooperative work environment conducive to high productivity levels.
- Streamlined communication channels between overnight staff members to improve teamwork and overall productivity.
- Managed organizational business systems and tools to support off-peak operations.
- Conducted regular audits of merchandise to ensure accurate pricing, labeling, and product information for customers'' convenience.
- Assisted with store merchandising projects, ensuring proper product placement and presentation for customer satisfaction.
- Conducted regular staff meetings to keep team members updated on company news, policy changes, and upcoming events while soliciting their input for continuous improvement efforts.
- Optimized store cleanliness and organization, utilizing downtime during overnight hours to maintain an inviting shopping environment for customers.
Education
GED - None
McKenna Charter High-school
Mountain Home, ID06-2005
Skills
Meeting facilitation
Decision-making capacity
Customer service
Problem-solving
Attention to detail
Following instructions
Positive attitude
Teamwork and collaboration
Training and mentoring
Organizing work stations
Heavy lifting
Sales and marketing
Goal setting and achievement
Clear communication
Workplace safety
Continuous development
Sales expertise
Relationship building
Equipment operation
Staff education and training
Willingness to learn
Adaptability and flexibility
Verbal and written communication
Team building
Safety
Conflict resolution
Accomplishments
20 years accident free as of March 2026 with Walmart.
Timeline
Team Associate 3rd Shift
Walmart
06.2023 - Current
Stocking Team Lead 3rd Shift
Walmart
09.2020 - 05.2023
Overnight Support Manager
Walmart
08.2011 - 09.2020
GED - None
McKenna Charter High-school