Joe Tijerina

• Developed strong relationships with banks, credit unions, and other lending institutions to secure best financing options for customers.
• Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
• Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
• Processed loan applications and monitored progress from start to finish.
• Identified opportunities to cross-sell and upsell loan products to customers.
• Responded to customer needs through competent customer service and prompt problem-solving.

• Boosted customer satisfaction by implementing new sales strategies and streamlining car-buying process.
• Collaborated with finance department to create appealing financing options for customers, increasing sales conversions.
• Encouraged high-performance culture among sales team by setting ambitious targets and rewarding top performers.
• Streamlined inventory management processes, reducing overhead costs and improving vehicle turnover rates.
• Mentored junior staff members, cultivating positive work environment that promoted growth and development within the team.
• Directed sales staff in administrative tasks to help sales reps close deals.

• Contract and reviewed all Loan Agreements to ensure they are complete and accurate.
• Selling benefits of VSC to Customers and having an Expert knowledge of Products available to them.
• Responsible for submitting deals to the bank for approval.
• Worked with Lenders to insure Funding was quick and accurate.
• Ensured all transactions were handled in an Ethical and Expeditious Manner at all times.
• Worked both independently and as a Team with Sales Professionals, Service to ensure the highest levels of Customer Service were maintained.
• Assisted Sales Managers and Salesmen in closing Deals.

• Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.

• Checked and reviewed all Loan Agreements to insure that they are complete and accurate.
• Responsible for all Deals on New and Used vehicles.
• Reviewed and maintained all Cash Flow on CIT with Lenders and GSM while averaging 4-7 day funding on Sub-Prime deals.
• Worked with Lenders to piece together conditions that were both Profitable and Ethical.
• Daily Team Meetings and Internal Training with Sales Professionals and F&I Managers.
• I motivated and helped Train my Team to Successfully reached our Weekly and Monthly Goals.

• Optimized dealership profits by skillfully negotiating deals with customers.