Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Villarreal

Tobyhanna,PA

Summary

Dynamic plumbing professional with extensive experience at Lowe's Home Improvement, excelling in custom plumbing solutions and emergency response. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Skilled in piping installation and compliance with plumbing codes, consistently delivering high-quality results and fostering team collaboration.

Experienced with installing, repairing, and maintaining plumbing systems. Utilizes advanced troubleshooting techniques to resolve issues efficiently. Knowledge of industry standards and safety protocols ensures high-quality service and compliance.

Professional with substantial hands-on experience in plumbing, offering solid track record of diagnosing and repairing complex plumbing issues. Highly reliable team player with strong focus on collaboration and adaptability to changing project needs. Proficient in pipe installation, maintenance, and troubleshooting while ensuring compliance with safety and building regulations. Known for delivering results and maintaining high standards in all tasks.

Plumbing professional with comprehensive background in residential and commercial plumbing services. Successfully managed and executed various plumbing projects emphasizing efficiency and reliability. Valued team player known for adaptability and strong communication skills, ensuring seamless collaboration and optimal results.

Dependable, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 20 years of experience in residential and commercial plumbing.

Personable Plumber possessing strong work ethic and desire to provide quality workmanship to residential customers. Experienced installer of new fixtures and piping systems for renovations.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Diligent with solid background in plumbing and proven success in completing complex installations and repairs. Known for timely project completions and high-quality workmanship. Demonstrated expertise in troubleshooting and problem-solving with strong customer service skills.

Overview

13
13
years of professional experience

Work History

Plumber

Furino Mechanical Contracting Inc.
09.2023 - Current
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Measured, threaded, and cut materials to correct angles.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Selected type and size of piping required for each project.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Mentored junior plumbers, sharing industry expertise to improve overall team performance.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Complied with state plumbing codes throughout duration of each project.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Offered guidance and training to junior team members.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Inspected sewers and piping systems to assess quality and condition.
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Filled pipe systems with water and air to determine location of leaks.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Enhanced team productivity with effective communication and collaboration during complex projects.
  • Increased client retention, providing exceptional customer service through timely project completion.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Completed projects within budget constraints by accurately estimating material costs and labor hours.
  • Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
  • Cut openings in structures to accommodate pipes and pipe fittings.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.
  • Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
  • Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
  • Operated ground microphones and listening discs to locate hidden water line leaks.
  • Prepared budgets and estimated costs for potential work on piping systems.
  • Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Used clamps and brackets to attach pipes to walls, structures, and fixtures.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Planned pipe system layout, installation and repair according to specifications.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Ensured safety on job sites by enforcing strict adherence to health and safety protocols.
  • Trained new plumbers in best practices, enhancing team efficiency and service quality.
  • Reduced water consumption for clients with installation of high-efficiency fixtures.
  • Provided exceptional service, receiving numerous commendations from satisfied customers.
  • Improved system longevity with regular maintenance and timely upgrades.
  • Solved complex plumbing emergencies, minimizing property damage and client inconvenience.
  • Streamlined inventory management, ensuring availability of essential parts for each project.
  • Coordinated with local authorities to ensure all installations met regulatory standards.
  • Collaborated with contractors and architects to design efficient plumbing solutions for new projects.
  • Adapted quickly to new plumbing technologies, staying ahead in industry.
  • Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
  • Enhanced team performance by implementing new technologies and tools for plumbing repairs.
  • Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
  • Facilitated workshops on water conservation techniques, promoting sustainable practices among clients.
  • Conducted thorough inspections and maintenance, preventing potential system failures.

Manager Plumbing, Electrical, Appliances, Millwork

Lowes Home Improvement Stores
08.2018 - 08.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Gained valuable insight into retail management by working closely with experienced supervisors and department leads.
  • Increased salon revenue through upselling additional services and retail products to clients during appointments.
  • Conducted product training sessions for retail staff members to improve overall team selling abilities.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Collaborated with team members to achieve monthly sales targets.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Plumber

Furino Mechanical Contruction Inc.
08.2014 - 08.2018
  • Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
  • Cut openings in structures to accommodate pipes and pipe fittings.
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Educated customers on preventative maintenance measures to reduce future plumbing issues.
  • Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
  • Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
  • Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
  • Boosted revenue with upselling additional services based on individual client needs.
  • Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
  • Provided comprehensive estimates to clients for proposed work, ensuring clarity in cost expectations and project timelines.
  • Consistently met deadlines for project completion by efficiently allocating resources and managing time effectively.
  • Maintained compliance with local building codes and regulations throughout all phases of service delivery.
  • Developed strong relationships with suppliers, negotiating favorable pricing agreements for materials and supplies.
  • Enhanced workplace safety by adhering to industry best practices and conducting regular safety training sessions for staff members.
  • Demonstrated versatility in handling diverse projects ranging from residential repairs to large-scale commercial installations.
  • Collaborated with team members for successful completion of large-scale commercial plumbing projects.
  • Reduced response times by effectively scheduling appointments and managing daily workloads.
  • Optimized workflow processes by leveraging technology solutions such as mobile apps for job tracking and invoicing purposes.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Streamlined operations by maintaining an organized inventory of tools, equipment, and replacement parts.
  • Minimized downtime during emergency repairs, prioritizing client safety and property protection.
  • Increased repeat business through exceptional customer service and follow-up communications.
  • Obtained precise results by performing accurate hydrotesting.
  • Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
  • Contributed to team success by sharing expertise in specialized areas such as backflow prevention device installation or trenchless pipe repair methods.
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Measured, threaded, and cut materials to correct angles.
  • Selected type and size of piping required for each project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Complied with state plumbing codes throughout duration of each project.
  • Offered guidance and training to junior team members.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Inspected sewers and piping systems to assess quality and condition.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Filled pipe systems with water and air to determine location of leaks.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Planned pipe system layout, installation and repair according to specifications.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Used clamps and brackets to attach pipes to walls, structures, and fixtures.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
  • Prepared budgets and estimated costs for potential work on piping systems.
  • Operated ground microphones and listening discs to locate hidden water line leaks.
  • Conducted thorough inspections and maintenance, preventing potential system failures.
  • Facilitated workshops on water conservation techniques, promoting sustainable practices among clients.
  • Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
  • Enhanced team performance by implementing new technologies and tools for plumbing repairs.
  • Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
  • Adapted quickly to new plumbing technologies, staying ahead in industry.
  • Collaborated with contractors and architects to design efficient plumbing solutions for new projects.
  • Coordinated with local authorities to ensure all installations met regulatory standards.
  • Streamlined inventory management, ensuring availability of essential parts for each project.
  • Solved complex plumbing emergencies, minimizing property damage and client inconvenience.
  • Improved system longevity with regular maintenance and timely upgrades.
  • Provided exceptional service, receiving numerous commendations from satisfied customers.
  • Reduced water consumption for clients with installation of high-efficiency fixtures.
  • Trained new plumbers in best practices, enhancing team efficiency and service quality.
  • Ensured safety on job sites by enforcing strict adherence to health and safety protocols.
  • Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
  • Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
  • Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.
  • Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
  • Completed projects within budget constraints by accurately estimating material costs and labor hours.
  • Increased client retention, providing exceptional customer service through timely project completion.
  • Enhanced team productivity with effective communication and collaboration during complex projects.
  • Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
  • Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Mentored junior plumbers, sharing industry expertise to improve overall team performance.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
  • Negotiated with suppliers to obtain high-quality materials at cost-effective prices.
  • Developed cost-saving strategies for large-scale projects, without compromising on quality.
  • Optimized scheduling procedures to handle emergency calls more effectively.

Plumbing Pro

Lowes Home Improvement Stores
08.2012 - 08.2014
  • Developed custom solutions for challenging plumbing situations, ensuring successful project outcomes even under difficult conditions.
  • Provided expert advice on water conservation measures for both residential and commercial clients.
  • Established trust with clients by communicating openly about project progress, challenges, and resolution strategies.
  • Ensured proper safety protocols were followed during installation and repair work, resulting in a safer working environment for all team members.
  • Championed the adoption of new technologies within the company, enabling more accurate diagnostics and improved service offerings.
  • Assisted clients in selecting appropriate fixtures and materials for their specific needs, enhancing overall satisfaction with completed projects.
  • Increased company revenue through upselling additional services during routine maintenance visits.
  • Cultivated a positive work environment through open communication channels within the team, fostering collaboration towards shared goals.
  • Regularly reviewed individual performance metrics with colleagues, identifying areas for improvement and creating action plans to achieve growth.
  • Effectively communicated promotions and new product releases to customers via email newsletters or social media channels, driving increased interest in store offerings.
  • Conducted in-depth product training sessions for team members to ensure a high level of expertise among all associates.
  • Streamlined inventory management by maintaining accurate records of stock levels and placing timely orders for restocking.
  • Provided exceptional customer service by addressing inquiries both in-person and over the phone, guiding clients towards suitable solutions for their plumbing needs.
  • Conducted routine store maintenance tasks such as cleaning, organizing shelves, and conducting inventory checks, ensuring optimal presentation of products at all times.
  • Exceeded sales targets through consistent follow-up with customers and providing expert knowledge on plumbing supplies.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Answered questions from customers regarding plumbing materials and products.
  • Engaged directly with contractors, plumbers, builders and other key individuals in effort to promote business opportunities.
  • Built lasting client relationships through effective communication and prompt issue resolution talents.
  • Recommended plumbing products that would fulfill customer requirements.
  • Supported colleagues during busy periods by stepping into various roles as needed, ensuring smooth operations across the entire store.
  • Developed strong relationships with suppliers, negotiating favorable pricing terms to benefit both company and clientele.
  • Increased sales by building strong relationships with clients and understanding their needs for plumbing products.
  • Maintained up-to-date knowledge on industry trends and competitor activity, informing sales strategies and keeping store offerings relevant.
  • Collaborated with store management to develop effective merchandising strategies that showcased popular plumbing items.
  • Recognized as a top-performing sales associate, consistently achieving and exceeding assigned targets while maintaining high customer satisfaction ratings.
  • Assisted in the implementation of new sales initiatives aimed at increasing revenue by actively contributing ideas and suggestions during planning sessions.
  • Assisted customers in selecting the right tools and materials for their projects, ensuring successful completion of various tasks.
  • Participated in trade shows and industry events to showcase company products, generating leads that resulted in increased sales revenue.
  • Implemented efficient organization systems within the store, allowing quick access to popular items and improving overall shopping experience for customers.
  • Managed multiple client accounts simultaneously, closely monitoring sales progress and adjusting strategies accordingly to achieve desired outcomes.
  • Enhanced customer satisfaction by resolving product issues promptly, offering refunds or exchanges when necessary.

Education

Bachelor of Arts -

Corpus Christi Theological Seminary
Corpus Christi, TX
01-2010

GED -

Del Mar College
Corpus Christi, TX
09-2004

Skills

  • Plumbing repairs
  • Piping installation
  • Skilled with both hand and power tools
  • Drainage systems repair
  • Plumbing
  • Hand and power tools
  • Troubleshooting
  • Remodels and new construction
  • Problem solving prowess
  • Continuous learning commitment
  • Residential construction
  • Pipe cutting precision
  • Plumbing code compliance
  • Fixture repair proficiency
  • Emergency response
  • Blueprint reading
  • Pipe installation expertise
  • Team collaboration aptitude
  • Emergency response readiness
  • Sewer line inspection
  • Piping material selection
  • Codes compliance
  • Adaptability in techniques
  • Silver and soft solder expert
  • Sewer and domestic water lines
  • Custom plumbing systems specialist
  • Safety protocol adherence
  • Water heater maintenance
  • Gas piping
  • Fixture repair
  • Basic math aptitude
  • Plumbing fixture installation
  • Hand and power tool operation
  • Problem-solving
  • Installation and maintenance
  • Residential plumbing
  • Drainage repair
  • Safety protocols
  • Decision-making
  • Drain cleaning
  • Water heater installation
  • Commercial and residential jobs
  • Heavy lifting
  • Faucet repair
  • Team collaboration
  • Quality control
  • Conflict resolution
  • Preventive Maintenance
  • Safety inspection
  • OSHA compliance
  • Material prepping
  • Systems testing
  • Detail-oriented

Timeline

Plumber

Furino Mechanical Contracting Inc.
09.2023 - Current

Manager Plumbing, Electrical, Appliances, Millwork

Lowes Home Improvement Stores
08.2018 - 08.2023

Plumber

Furino Mechanical Contruction Inc.
08.2014 - 08.2018

Plumbing Pro

Lowes Home Improvement Stores
08.2012 - 08.2014

Bachelor of Arts -

Corpus Christi Theological Seminary

GED -

Del Mar College

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Joe Villarreal