Motivated with engaging personality and flexible approach. Strive to anticipate and exceed the customer needs in any situation.
Overview
7
7
years of professional experience
Work History
Server Assistant Manager
Josephine's Tea Room
Godfrey, IL
07.2016 - Current
Help manage successful family run business of 80 employees, seating on average 250-300 customers within 3.5 hours per day while providing excellent quality service to exceed customer expectations.
Serve food and beverages promptly with attention to detail and presentation.
Cultivated warm and friendly relationships with customers.
Behavioral Support Technician
Arc Of The Ozarks
Springfield, MO
02.2021 - 05.2022
Utilized variety of methods, skills and tools to provide direct behavior support to students on caseloads.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Assistant Manager
Little Ceasars
Springfield, MO
08.2019 - 05.2020
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.