Joe Wilson

• Diagnosed and repaired auto glass issues using advanced diagnostic tools.
• Ensured adherence to safety protocols during installation and repair processes.
• Assisted in training new technicians on best practices and safety measures.
• Collaborated with team members to improve workflow efficiency and service quality.
• Maintained inventory of materials, ensuring timely availability for projects.
• Troubleshot complex auto glass problems, providing effective solutions promptly.
• Implemented quality control measures to enhance customer satisfaction rates.

Mobile auto glass tech responsible for serving Gerber collision center along with fleet and residential work.Start day in Baltimore city completing work through Maryland DC ending my day in Alexandria.

• Accepted and processed payments for services.
• Provided mobile services, bringing convenience to customers at their preferred locations.

• Provided same level of care and attention to all customers, no matter vehicle value.
• Applied primer, installed glass and monitored curing.
• Diagnosed and repaired auto glass issues using advanced diagnostic tools.
• Ensured adherence to safety protocols during installation and repair processes.